Tebatso Sithole
IT Analyst
Midrand
Summary
Offering solid foundation in IT principles and keen ability to learn and adapt quickly to new technologies. Contributes analytical skills and methodical approach to problem-solving. Ready to use and develop technical expertise and analytical abilities in the IT role. Demonstrates ability to adapt and apply technical knowledge across various fields such as Microsoft and SAP.
Overview
4
4
years of professional experience
Work History
IT Analyst
Technolibra Solutions
03.2024 - Current
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
- Increased productivity with tailored training programs designed to improve employee proficiency in key software applications quickly.
Information Technology Intern
Technolibra Solutions
02.2023 - 02.2024
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business objectives.
- Conducted research on emerging technologies to identify opportunities for innovation and improvement within the organization.
- Assisted in the migration of legacy systems to modern platforms, reducing operational costs and improving overall functionality.
- Managed relationships with external vendors to ensure timely delivery of products and services at competitive prices.
Team Lead
Tshwane University of Technology
06.2021 - 12.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
Education
National Diploma in Software Development - Information Technology
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
Skills
Risk assessment
Statistical analysis
Customer support
Requirements gathering
Business analysis
Engaging presence
Cross-Functional Team Leadership
Fast Learner
Timeline
IT Analyst
Technolibra Solutions
03.2024 - Current
Information Technology Intern
Technolibra Solutions
02.2023 - 02.2024
Team Lead
Tshwane University of Technology
06.2021 - 12.2022
National Diploma in Software Development - Information Technology
Tshwane University of Technology
04.2001 -
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