Microsoft vbnet
Lungile Felicia Nkwanyane
System Analysts
Katlehong
Summary
IT Analyst with a proven track record at FNB, enhancing user experience and optimizing system performance. Expert in IT troubleshooting and risk management, I streamlined data analysis processes, significantly reducing report generation times. Committed to empowering teams through tailored training programs, fostering a culture of continuous improvement and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Analyst
FNB
01.2025 - 12.2026
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Increased productivity with tailored training programs designed to improve employee proficiency in key software applications quickly.
- Optimized system performance by conducting regular audits and resolving identified issues.
- Reduced manual processes, automating routine tasks to free up resources for strategic initiatives.
- Streamlined data analysis processes, significantly reducing report generation times.
Education
Ph.D. - Information Technology
05.2001 -
- Completed Coursework: information technology, 2026
- Professional Development Studies: ekurhuleni west college, 2024-2026
- Completed college-level Coursework: katlehong, EWC
Skills
IT troubleshootingIT risk managementIT asset managementInformation security
Performance optimization
Statistical analysis
Risk assessment
IT performance reports
Systems analysis
Technical analysis
Software
Certification
Ncv level 2/3 and 4
Interests
Programming
Timeline
IT Analyst - FNB
01.2025 - 12.2026
Ekurhuleni West College - Ph.D., Information Technology
05.2001 -
coding
Daily practice and refactor your code , get feedback, understand the why by be prepared to explain the rationale behind your technology choices.