Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Spearheaded the development of project planning tools and communication plans, ensuring all cross-functional teams were aligned with project requirements and deadlines, resulting in a 15% improvement in on-time delivery.
Orchestrated the implementation of digital whistleblowing platforms, coordinating with the reports team to translate whistleblower data into key research outputs and published op-eds.
Managed donor satisfaction throughout the project lifecycle by facilitating change requests and preparing detailed status reports, ensuring budget and schedule adherence.
Led post-project evaluations to identify successful factors and areas for improvement, successfully integrating lessons learned into future project frameworks.
Oversaw ERP system projects and published organizational reports, including articles for Daily Maverick and Engineering News, enhancing public engagement.
Coordinated the development of user manuals and training materials for new whistleblowing systems, ensuring seamless turnover to internal teams and external clients.
Facilitated high-level meetings with government and civil society stakeholders, drafting minutes and summary notes to drive follow-up actions and maintain project momentum.
Successfully launched a national whistleblower platform that increased public reports by 40% within the first year.
Authored and published 5+ research reports and op-eds that influenced policy discussions on corporate transparency in South Africa.
Business Project Manager
FBM SYSTEMS
Johannesburg
07.2018 - 12.2019
Directed the review and quality assurance of software applications, providing strategic recommendations for improvement that enhanced product functionality.
Managed end-to-end business projects, coordinating sales, purchasing, and distribution to optimize operational costs and achieve customer acquisition targets.
Championed client support and training initiatives, ensuring adherence to the South African Consumer Protection Act and maintaining high customer service standards.
Coached and developed staff, identifying training needs and motivating teams to exceed performance targets while enforcing company policies and procedures.
Generated and tracked leads, providing regular performance reports to senior management to refine sales strategies and improve conversion rates.
Maintained in-depth knowledge of market trends and competitor activities, feeding insights back into product development and marketing strategies.
Johannesburg, Gauteng
Increased client retention by 25% through the implementation of a structured post-implementation support and training program.
Ensured strict adherence to International Financial Reporting Standards (IFRS) while preparing payments, reconciling invoices, and managing creditor/debtor accounts.
Developed comprehensive procurement plans for new projects and managed the preferred supplier database, streamlining the bidding process across multiple countries.
Supported the Regional Finance Manager with VAT/PAYE processing and produced detailed financial reports, including qualitative and quantitative evaluations.
Maintained the fixed asset register and assisted in the preparation of financial statements, contributing to a clean annual audit.
Managed and recorded petty cash transactions, ensuring accurate reconciliation and adherence to organizational financial policies.
Supported the preparation of financial statements and donor reports, ensuring compliance with both regulatory requirements and donor funding agreements.
Successfully coordinated the annual procurement plan across 5 countries, consolidating supplier databases and achieving a 15% cost saving on regional contracts.
Played a key role in preparing financial documentation that contributed to a 100% audit success rate during tenure.
Donor/Client Relations Officer
AFRIKA TIKKUN
Johannesburg
06.2015 - 01.2017
Managed portfolio of high-value donor profiles, conducting screenings and reviews to uphold ethical standards.
Increased donor engagement by 30% through targeted communication strategies and personalized stewardship.
Supervised client data capture on Salesforce CRM, ensuring integrity for effective monitoring and evaluation.
Supported grant-making process from application submission to contracting, ensuring compliance and timely reporting.
Successfully managed submission of over 10 grant applications, securing funding for key youth development programs.
Produced ad-hoc reports and joint press releases monthly, quarterly, and annually to enhance transparency.
Education
Bachelor of Public Administration and Management -
University of Free State
Postgraduate Diploma in Business Management -
Regent Business School
Postgraduate Diploma in Project Management -
Management School of South Africa
Skills
Project Management
Planning & Scheduling
Risk Management
Quality Management
ERP Project Oversight
Monitoring & Evaluation
Post-Project Evaluation
Data Analysis
Impact Assessment
Performance Reporting
Financial & Donor Management
Budget Control
Cross-functional Team Leadership
Stakeholder & Donor CommunicatioN
Strategic & Analytical
Research
Risk Analysis
Certification
Certified Project Manager, Project Management South Africa, 06/01/17
Golden Key International Honour Society, 04/01/19
Moshal Scholarship Recipient, 04/01/25
Additional Information
Certified Project Manager - Project Management South Africa, Golden Key International Honour Society, Moshal Scholarship Recipient
References
Kavisha Pillay, Head of Stakeholders Relations & Campaigns, 0784905540, kavisha@code-sa.org, CorruptionWatch
Andrew Mbewe, Founder & Director, 0822216520, andrew@fbmsys.com, FBM Systems
Jacquline Majawala, Regional Finance Manager, 0731703588, jmajawala@gmail.com, Regional Psychosocial Institute
Stakeholder Relations Manager/Industrial Relations Manager at The UMhlatuzi Valley Sugar Company LimitedStakeholder Relations Manager/Industrial Relations Manager at The UMhlatuzi Valley Sugar Company Limited
Manager V (Operations and Stakeholder Relations Manager) at Alpha Teknova Inc.Manager V (Operations and Stakeholder Relations Manager) at Alpha Teknova Inc.