Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
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Tar-riq Mohamed

Tar-riq Mohamed

Software Test Analyst
Cape Town,WC

Summary

Software Test Analyst with extensive experience in all testing phases. Expertise in designing and executing test plans, analyzing results, and troubleshooting to ensure optimal software quality. Demonstrated success in improving product functionality and performance while minimizing bugs. Collaborates effectively with project management and development teams to deliver high-quality software solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Software Test Analyst

Capitec Bank
Stellenbosch
07.2022 - Current
  • Develop and execute test plans and test cases to ensure software quality.
  • Identify and document defects and inconsistencies in software functionality, usability, and performance.
  • Collaborate with software developers and project support teams.
  • Validate and document completion of testing and development.
  • Use testing tools and methodologies to enhance testing processes.
  • Provide feedback and recommendations to improve software development processes.
  • Ensure that all tested related work meets company guidelines and standards.
  • Prepare reports on testing phases and defects.
  • Running diagnostic and system testing and presenting the information to the relevant stakeholders.
  • Creating test plans for projects as well reviewing other test plans.
  • Defining the appropriate test to be carried out including the test data to be used.
  • Creating documentation for new starters to aid integration and grasping new and foreign concepts.

Service Consultant

Capitec Bank
Mowbray
11.2018 - 06.2022
  • Opening of new client accounts.
  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need.
  • Updating personal information on client accounts when requested or alerted otherwise.
  • Educating clients on policies and procedures where necessary or upon request and responding with relevant information.
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
  • Presenting and conducting self in accordance with brand expectations.

Delivery Specialist agent, Track and Trace specialist agent, Customer Service Advisor

Webhelp
Claremont
07.2017 - 11.2018
  • Requesting relevant information and all documentation.
  • Updating personal information on customer accounts when requested or alerted otherwise.
  • Educating customers on policies and procedures where necessary or upon request and responding with relevant information.
  • Track and tracing deliveries.
  • Taking payments from customers.
  • Placing orders as well as setting up payment terms for specific items on orders.

Accredited Trainer

Webhelp
Claremont
04.2018 - 06.2018
  • Facilitation and presenting of product knowledge as well as process in a class of 15 delegates.
  • Managed and developed a team of 15 external candidates.
  • Conducted disciplinary meetings.
  • Administration of weekly training reports, attendance capturing learner reviews, 1-on-1 coaching, collating a hard copy file as well as uploading data to digital employee record system.

Education

National Diploma - Information Technology

Damelin College
Mowbray, Cape Town
06-2025

Matric -

Plumstead High School
Cape Town, Western Cape
12.2003

Skills

  • Customer Service
  • Written and verbal communication
  • Analytical problem solving
  • Letter and email writing
  • Adaptability
  • Training and Facilitation
  • Software testing
  • Defect identification
  • Test planning
  • Test case design
  • Quality assurance
  • Load and performance testing

Certification

  • ISTQB

Affiliations

  • Completing a number of 5KM and 10KM races

Languages

English
First Language
Afrikaans
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Software Test Analyst

Capitec Bank
07.2022 - Current

Service Consultant

Capitec Bank
11.2018 - 06.2022

Accredited Trainer

Webhelp
04.2018 - 06.2018

Delivery Specialist agent, Track and Trace specialist agent, Customer Service Advisor

Webhelp
07.2017 - 11.2018

National Diploma - Information Technology

Damelin College

Matric -

Plumstead High School

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Tar-riq MohamedSoftware Test Analyst