Tabelo Vokozela
Transport Supervisor
Khayelitsha
Summary
I love to work with customers, learn about their problems and find solutions using modern technology.
I've spent more than a decade in warehousing, learning and implementing techniques that increase productivity.
Overview
13
13
years of professional experience
Work History
Transport Supervisor
Spar Western Cape Distribution Centre
03.2021 - Current
- Ensured timely deliveries through effective coordination of drivers, vehicles, and routes.
- Maintained a safe working environment by conducting regular safety training sessions for staff members.
- Established contingency plans to minimize the impact of unexpected disruptions or delays on transport services provided to clients.
- Reduced vehicle downtime through proactive planning of maintenance schedules and efficient utilization of resources.
- Developed strong relationships with clients to ensure customer satisfaction and foster repeat business opportunities.
- Improved fleet efficiency by implementing optimized routing and scheduling strategies.
- Proactively identified potential issues affecting transportation services offered to clients, taking corrective action when necessary before problems escalated into larger concerns.
- Evaluated employee performance regularly, providing constructive feedback for continuous professional growth and development.
- Cultivated a team-oriented work culture that encouraged collaboration, open communication, and mutual support among employees at all levels within the department.
- Enhanced communication between departments by establishing clear lines of responsibility and reporting structures.
- Conducted thorough risk assessments before making decisions regarding route planning or resource allocation to safeguard company assets and personnel safety effectively.
- Managed compliance with local, state, federal regulations governing commercial transportation activities—ensuring adherence to all legal requirements without compromising service delivery standards.
- Managed budgets effectively, ensuring expenses were kept within allocated limits while maintaining service quality levels.
Dispatch Tesmleader
Spar Distribution Centre
05.2014 - 03.2021
- Trained new dispatch agents to ensure adherence to company protocols and standard operating procedures.
- Increased accuracy in billing processes by diligently maintaining records of time-sensitive shipments and additional services provided.
- Expedited delivery times by prioritizing high-urgency shipments and assigning appropriate resources.
- Accurately documented all dispatch activities for better record keeping and future reference.
- Improved workflow efficiency by coordinating with drivers and dispatch team to optimize route planning.
- Streamlined communication between dispatch, drivers, and customers for timely updates on shipment status.
Picker
Capacity Agency ( Shoprite DC),
03.2013 - 05.2014
- Pulled orders quickly to maintain demanding productivity goals.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Followed safety protocols and procedures to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Dispatch Checker
Ziphi Nkomo Group of Agencies ( Transpharm),
01.2012 - 01.2013
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Restocked and organized merchandise in front lanes.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Education
Retail Operations Management - Retail Management
Cape Peninsula University of Technology
Westen Cape 04.2001 -
Diploma in Logistics - Logistics Management
Makwedeng Training
Western Cape 04.2001 -
Freight Handling Certificate - Logistics
Makwedeng Training
Western Cape 04.2001 -
Warehousing Manual - Warehousing Operations And Maintenance Technology
Spar Academy
Western Cape 04.2001 -
Skills
Vehicle Maintenance
Scheduling Coordination
Transportation Regulations
Logistics Optimization
Route Planning
Health and safety compliance
Load Planning
Driver supervision
Cost Control
Fleet Management
Incident Reporting
Cost Analysis
References
Joseph Martinus, Supervisor
021 982 0620
Transpharm
Isaac Jacobs, Supervisor
021 535 1434
Capacity
Sibabalwe, Controller
021 690 0089 Cell: 071 987 3641
Spar Distribution Centre
Timeline
Transport Supervisor
Spar Western Cape Distribution Centre
03.2021 - Current
Dispatch Tesmleader
Spar Distribution Centre
05.2014 - 03.2021
Picker
Capacity Agency ( Shoprite DC),
03.2013 - 05.2014
Dispatch Checker
Ziphi Nkomo Group of Agencies ( Transpharm),
01.2012 - 01.2013
Retail Operations Management - Retail Management
Cape Peninsula University of Technology
04.2001 -
Diploma in Logistics - Logistics Management
Makwedeng Training
04.2001 -
Freight Handling Certificate - Logistics
Makwedeng Training
04.2001 -
Warehousing Manual - Warehousing Operations And Maintenance Technology
Spar Academy
04.2001 -
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