National Technology
Diploma Office Management And
Khayelitsha
Summary
Nthabeleng Eunice Tekiso
Overview
16
16
years of professional experience
2018
2018
years of post-secondary education
1
1
Language
Work History
Clerk (Regrade from Secretary to Clerk)
City of Cape Town
12.2022 - Current
- Collates and prepares qualitative and quantitative information for inclusion into specific statutory reports, by ensuring accurate information is made available to support specific decision making sequences and satisfy statutory and, management reporting requirements.
- Provides support to the immediate supervisor by applying specialized knowledge of relevant policies and procedures in respect of specific administrative procedures within the section /branch / division, by ensuring policies, practices and procedures are complied with, data accurately updated and related information and records maintained and made available when required.
- Provides support to the immediate supervisor by applying knowledge of relevant policies and procedures in respect of specific administrative/ clerical tasks within the section / branch / division, by ensuring instructions/ guidelines are complied with, data accurately updated and related information and records maintained and made available when required.
- To provide efficient and effective administrative support to the Sub-Council Manager and the Office.
- To provide support to the Admin Officer in order to ensure that policies and processes are implemented effectively.
- To provide admin support to the Ward Committees by providing a secretariat function at the various Ward Participatory Mechanisms, which are held outside of normal working hours, thereby ensuring effective administrative support and ultimate good service delivery.
- To provide a general administrative function in order to establish, implement and maintain record keeping systems for efficient tracking of documents and minutes.
- To provide an administrative support by administering the various processes on SAP; e.g. Notifications, Requisitions & Reservations.
Secretary
City of Cape Town
04.2021 - 11.2022
- Provide comprehensive secretarial and administrative support to the Subcouncil Manager.
- Drafting correspondence and reports for and on behalf of the Subcouncil Manager.
- Drafting meeting agendas, taking minutes and following up on decisions taken.
- Maintaining the correspondence/ information management and record keeping system and accessing records of discussions, instruction and correspondence.
- Transcribing presentation to software packages.
- Coordinating all logistical arrangements for internal events and travel arrangements when necessary.
- To provide a Logistical and administrative function within Sub-councils.
- To provide an effective and efficient reception and telephonic duty to the Subcouncil Manager and the Chairperson when required.
- Maintains and access records of discussions, instructions and Correspondence.
- Providing a client liaison / relationship management service
Clerk 1
City of Cape Town
09.2015 - 03.2021
- Company Overview: Community Health and services
- Admitting patient on daily basis
- Opening patient folder
- Phoning defaulting patient
- Capturing, verifying and submitting monthly statics
- Reception and Secretarial duties
- Customer service
- Perfuming specific administration process e.g. general office duties, taking minutes
- Performing ad-hoc function as determined by manager.
- Performing duties of support to TB and HIV unit
- Community Health and services
Assistance Community Facilitator (Promotion)
Sustainable Urban Neighborhood Development (Violence Prevention through Urban Upgrading – VPUU)
09.2015 - 08.2015
- Conduct community participation
- Facilitate and co-ordinate the interface with area stakeholders in regards to the planning and implementation of projects in their wards.
- Facilitate & co-ordinate community meetings to provide information on projects
- Attend meetings as observer to relevant structures; ensure that the project is a regular item on their agenda and that info from meetings is disseminated to strategic meetings
- Coordinate and lead work of Safe Nodal Area Committee (SNAC) Meet with Stakeholders to discuss importance of and logistics of SNAC Continuous engagement to ensure SNAC representation in place.
- Regular meetings with SNAC to coordinate development according to Area Strategy.
- Assisting with the management of community dynamics.
- Provide an information service to broader community from the office Area Coordinator.
- Assisting with the logistics of arranging and being part of mass meetings
- Develop and sustain strategic partnerships on SNA (Safe Nodal Area) level
- Continuous updating and identification of stakeholders in SNA
- Meet with strategic stakeholders (e.g. ECD forum, large NGO's in the area, government departments with specific focus in SNA and promote co-operation with VPUU project
- Compile a list of all stakeholders and update on six-monthly basis
- Support for social development fund and work with SDF (Social Development Fund) coordinator
- Assist in the development and annual review of SDF area strategy in consultation with SDF coordinator.
- Provide feedback and assist in the management, proposal, and proposal of themes for the call for proposal based on SDF area strategy
- In consultation with SDF coordinator, assist in conducting information sessions and workshops to ensure sufficient popularizing of the calls
- Assist community organizations in formulating applications (including explaining rules and guidelines of SDF.
- Assist during implementation of projects Submit one-page project summaries and photographs on weekly basis
- Monitoring and evaluation
- Monitor projects specific to area strategy
- Monitor Social Development Funded projects (site visits/meetings.
- Quarterly meetings and feedback sessions with Team Leaders and Coordinator: Community Participation team
Clerk
Sustainable Urban Neighborhood Development (Violence Prevention through Urban Upgrading – VPUU)
09.2009 - 08.2011
- Reception and secretarial duties
- Attending to all visitors
- Answering phone calls and relying messages to the relevant people assisting EPWP staff
- Secretarial duties
- Minute taking
- Assist work stream leaders /operations & maintenance facilitator / Community facilitators with ad hoc functions.
- Make calls on behalf of work stream leaders, operations & maintenance facilitators, community facilitator
- Office organization and administration
- General office duties
- Ensure that the office is tidy
- Ensure sufficient stock of office supplies i.e. stationery/refreshments
- Ensure office equipment is stored safely
- Ensure office asset register is up to date
- General administration
- Data capturing
- Filing of all documentation, minutes, attendance registers reports etc. in an accurate and orderly manner.
- Create a database of stakeholders.
- Update stakeholder and patroller contact details every six months
- Check emails and respond appropriately
- Arrange travel and accommodation
- Participation in regular meeting
- Attend meetings (includes Reference Group Meetings), events and workshops
- Take minutes at meetings
- Follow up with attendees on meeting, actions decisions taken where required.
- Plan, type and forward a weekly plan
Education
National Diploma - Office Management & Technology
Cape Peninsula University of Technology
NQF level 5 - Public Relation Management
Cape Peninsula University of Technology
Telecommunication
Tshwane University of Technology
Grade 12 - undefined
Masakheke Combined School
Skills
Administrative support
Administrative tasks
Database entry
File maintenance
Personal Information
Nationality: South African
Values
- Organizational commitment
- Batho Pele Principles
- Teamwork and corporation
- Maintain work standards
- Client service orientation
- Research and Development
- Resourcing and effective utilization personal growth
Timeline
Clerk (Regrade from Secretary to Clerk)
City of Cape Town
12.2022 - Current
Secretary
City of Cape Town
04.2021 - 11.2022
Clerk 1
City of Cape Town
09.2015 - 03.2021
Assistance Community Facilitator (Promotion)
Sustainable Urban Neighborhood Development (Violence Prevention through Urban Upgrading – VPUU)
09.2015 - 08.2015
Clerk
Sustainable Urban Neighborhood Development (Violence Prevention through Urban Upgrading – VPUU)
09.2009 - 08.2011
NQF level 5 - Public Relation Management
Cape Peninsula University of Technology
Telecommunication
Tshwane University of Technology
Grade 12 - undefined
Masakheke Combined School
National Diploma - Office Management & Technology
Cape Peninsula University of Technology
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