Sula Tatomazi
Team Assistant
Johannesburg
Summary
I have extensive experience as a legal and financial services administrative professional. I am a goal-oriented, collaborative individual with extensive planning and coordinating skills. I am also an excellent team player due to my outstanding communication and people skills. Passionate about efficiency and effective teamwork, I am currently seeking a new opportunity with a high-performing organisation where I can make a difference.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Home Loans Administrator
ABSA
Johannesburg
10.2006 - Current
- Collaborated with team members to achieve target results.
- Increased customer satisfaction by resolving issues.
- Processed new home loans payments, building loans and progress payments within applicable standards, policies and regulatory guidelines.
- Developed and maintained courteous and effective working relationships with clients, valuation centres, attorneys, and other banks.
- Conducted fraud checks on accounts and used SAFPS (South African Fraud Prevention Services) system to detect fraudulent applications.
- Followed-up on building inspections with property valuers.
- Provided clear communication line with clients and kept them continuously informed and updated on status of payment requests.
Administration Officer
Adams and Adams Attorneys
Pretoria
03.2005 - 09.2006
- Created, prepared and delivered reports to various departments.
- Managed company schedule to coordinate calendar and arrange travel.
- Conducted administration duties.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Processed purchase orders, service contracts and financial reports.
- Standardized office structures and processes to promote collaboration and increased performance.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Oversaw successful planning and execution of staff meetings, parties and events.
Administrative Assistant
Strydom & Brendenkamp Attorneys
Pretoria
01.2002 - 12.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Executed record filing system to improve document organisation and management.
Sales Assistant
Beauty Salon
Pretoria
01.1999 - 12.2001
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Fielded customer questions to share information about products, availability and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Certificate in Advanced Wedding Planning
SA Wedding School
Pretoria 01.2010 - 06.2010
Certificate in Legal Secretary
Adams & Adams
Pretoria 01.2005 - 12.2005
Skills
Communications Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Portuguese
English
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Certificate in Advanced Wedding Planning
SA Wedding School
01.2010 - 06.2010
Home Loans Administrator
ABSA
10.2006 - Current
Administration Officer
Adams and Adams Attorneys
03.2005 - 09.2006
Certificate in Legal Secretary
Adams & Adams
01.2005 - 12.2005
Administrative Assistant
Strydom & Brendenkamp Attorneys
01.2002 - 12.2005
Sales Assistant
Beauty Salon
01.1999 - 12.2001
Languages
Portuguese
English
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