Sudesh Sookdew
Service Advisor
Phoenix
Summary
Positive and well-presented candidate with outstanding interpersonal and communication skills. Thrives in pressurized environments and consistently produces results with a persuasive nature. Active and inquiring mind that seizes every opportunity to excel. Seeking a challenging and stimulating opportunity to utilize strong organizational skills. Dedicated team player eager to secure a Workshop position and contribute towards achieving company goals.
Overview
2023
2023
years of professional experience
1996
1996
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Rep/Admin Clerk
Stuttgart
Verulam
12.2018 - 12.2022
- Update Customers and Vehicles Details on the Software System
- The costing Of Job Cards and Invoicing
- Submission of Warranty Claims
- Call on current customers
- Ensuring the customers vehicles are handed over correctly
- Establishing new Customers
- Customer Service Agent
- Admin duties in the workshop department
Certified Service Advisor
NMI DSM CV Pinetown (Freightliner)
12.2004 - 02.2015
- Update Customers and Vehicles Details on the Software System
- Handle the post booking of Vehicles
- Ensuring the Booking Of Vehicles are in order
- Opening of Job Cards
- Checking on the Campaigns on vehicle
- Allocate Jobs to each Technical
- Ensuring customer queries are solved timeous
- Ensuring all parts required are ordered in a timeous manner
- The costing Of Job Cards and Invoicing
- Time Keeping
- Overlooking workshop staff / Toolbox Meeting once a week
- Handling workshop staff complaints and resolving them
Costing Clerk
Gas Auto Motive (Eskom)
- Costing of all Job Cards for Customers
- Ensuring Warranty claims are processed timeous
- Maintaining all customer details
- Ensuring all maintenance contracts are updated and in order
- Assist services advisors with their daily tasks
- Controlled the workshop procedures
- Responsible for the ordering parts required by the workshop
- Inventory capturing on a daily basis, according to the correct stock ordered
- Creating all vendor purchase orders once the documentation is received daily
- Reference: Rodger Naicker
- Telephone: 011 6269655
Costing Clerk
Gas Auto Motive (Eskom)
- Costing of all Job Cards for Customers
- Ensuring Warranty claims are processed timeously
- Maintaining all customer details
- Ensuring all maintenance contracts are updated and in order
- Assist services advisors with their daily tasks
- Controlled the workshop procedures
- Responsible for the ordering parts required by the workshop
- Inventory capturing on a daily basis, according to the correct stock ordered
- Creating all vendor purchase orders once the documentation is received daily
- Reference: Rodger Naicker
- Telephone: 011 6269655
Costing Clerk
Gas Auto Motive (Eskom)
- Costing of all Job Cards for Customers
- Ensuring Warranty claims are processed timeously
- Maintaining all customer details
- Ensuring all maintenance contracts are updated and in order
- Assist services advisors with their daily tasks
- Controlled the workshop procedures
- Responsible for the ordering parts required by the workshop
- Inventory capturing on a daily basis, according to the correct stock ordered
- Creating all vendor purchase orders once the documentation is received daily
- Reference: Rodger Naicker
- Telephone: 011 6269655
Costing Clerk
Man Truck & Bus
- Costing of all Job Cards for Customers
- Ensuring Warranty claims are processed timeously
- Maintaining all customer details
- Ensuring all maintenance contracts are updated and in order
- Assist services advisors with their daily tasks
- Controlled the workshop procedures
- Responsible for the ordering parts required by the workshop
- Reference: Gail Brown
- Telephone: 031 7910700
Workshop Assistance
SA Stevie Doors
- Controlling of the administration department
- Creating of purchase orders for all purchase requisitions
- Receipting goods on system GRN, as per delivery note
- Ensuring all invoices received correspond with order parts supplied
- Processing Authorised Credits
- Processing Warranty Claims
Education
Grade 11 - English, Afrikaans, Mathematics, Geography, Accounting, Biology
Palmview Secondary School
N1, N2 - Petrol and Diesel Trade Theory
Cato Manor Technical College
Skills
Teamwork and collaboration
Customer service
Microsoft office
Problem-solving
Education
Palmview Secondary School, 1996, Grade 11, English, Afrikaans, Mathematics, Geography, Accounting, Biology, Prefect, Played Soccer for school team, Active member of TADA, Cato Manor Technical College, 1997, N1, N2, Petrol and Diesel Trade Theory
Telephone number
- 0615211085
- 670449068
Personal Information
- ID Number: 7805025150082
- Age: 45
- Health Status: Excellent
- Date of Birth: 05/02/78
- Nationality: South African
- Driving License: Code 8
- Marital Status: Married
Affiliations
Service Advisor Certicicate -Nmi Dsm
Certification
Certified Service Advisor
Timeline
Sales Rep/Admin Clerk
Stuttgart
12.2018 - 12.2022
Certified Service Advisor
NMI DSM CV Pinetown (Freightliner)
12.2004 - 02.2015
N1, N2 - Petrol and Diesel Trade Theory
Cato Manor Technical College
Costing Clerk
Gas Auto Motive (Eskom)
Costing Clerk
Gas Auto Motive (Eskom)
Costing Clerk
Gas Auto Motive (Eskom)
Costing Clerk
Man Truck & Bus
Workshop Assistance
SA Stevie Doors
Grade 11 - English, Afrikaans, Mathematics, Geography, Accounting, Biology
Palmview Secondary School
Similar Profiles
Angelique GonzalezAngelique Gonzalez
Childcare Assistant at Stuttgart Gospel ServiceChildcare Assistant at Stuttgart Gospel Service
Nikola GallNikola Gall
Board Member at American Sports Club Stuttgart Scorpions (Football Club)Board Member at American Sports Club Stuttgart Scorpions (Football Club)
Patrick ThomasiusPatrick Thomasius
Webentwickler, Werksstudent at AEB SE, StuttgartWebentwickler, Werksstudent at AEB SE, Stuttgart
Michelle IcedoMichelle Icedo
Server at Buck & RiderServer at Buck & Rider
JACQUELINE QUINONEZ YEPIZJACQUELINE QUINONEZ YEPIZ
SENIOR FRAUD ANALYST 2 at Bank of AmericaSENIOR FRAUD ANALYST 2 at Bank of America