Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sthembile Mpontshane

Sales & Service Team Leader
Jozini

Summary

Dynamic Sales and Service Team Leader at FNB, recognized for driving revenue growth and expanding client bases. Skilled in team management and sales strategy, I developed a high-performing team through targeted training, enhancing customer retention and productivity. Committed to achieving goals while delivering exceptional service experiences.


Sales leader with strong focus on team collaboration and achieving results. Adept at driving sales, improving customer satisfaction, and fostering positive work environment. Skilled in coaching, conflict resolution, and adapting to changing needs. Known for reliability and delivering consistently high performance.

Overview

3
3
years of professional experience

Work History

Sales and Service Team Leader

FNB
05.2022 - Current
  • Drove team revenue totals by bringing in top sales numbers.
  • Contributed to company growth by identifying new market opportunities and expanding client base.
  • Developed high-performing sales team by providing ongoing training, feedback, and support.
  • Enhanced customer retention by consistently delivering exceptional service experiences for clients.
  • Optimized daily workflows to drive increased productivity among team members.
  • Boosted sales performance by implementing strategic training programs for the sales team.

Education

Business Management -

Ethekwini College
Durban, South Africa
04.2001 -

National Certificate in Banking NQL5 -

Chartall Business College
Johannesburg, South Africa
04.2001 -

Skills

Team management

Technical skills

Goal oriented

Sales management

Timeline

Sales and Service Team Leader

FNB
05.2022 - Current

Business Management -

Ethekwini College
04.2001 -

National Certificate in Banking NQL5 -

Chartall Business College
04.2001 -
Sthembile MpontshaneSales & Service Team Leader