Stacy Boodhoo

I maintained/ran the building in many ways, My job was to take care of the staff and ensured the office ran smoothly.

These are some of the duties I completed.

• Answered and directed all calls via reception.
• Facilitated meetings between clients, vendors and Directors.
• Processed all health and safety protocols for sites where fibre was installed.
• Insured all fibre sites.
• Maintained and updated insurance schedules for company vehicles.
• Renewed company vehicles registration when due.
• Updated and monitored tracker units in vehicles.
• Booked all flights, accommodation and car hire for all directors and shareholder as well as construction workers.
• Worked closely with accounts to ensure all supplier invoices where correct and paid on time.
• Handled security in the building, monitoring cameras, employing guards on the properties where required.
• Typed all letters to suppliers/vendors and customers
• Completed all vendor applications as well as updating vendor portals e.g. uploading BEE certificates.
• I planned all events (catering, decor, gift,) from spring day to year end functions.
• I took care of office stationary orders
• I ordered the office groceries from tea, coffee to alcohol every week.
• I also facilitated all repairs that the building required e.g. leaking roof, painting of walls, repairs on the gate or security systems, coffee machine, water dispenser.
• Managed the domestic worker and gardener ensuring their duties were completed. As well as making sure their passports and visas were in order.
• Installation of the new printer and adding staff to the printer.
• Preparation of asset register for all equipment/stock in the form of excel spreadsheets where it was updated on a monthly basis.

• Identified partnership opportunities and established favorable business connections.
• Completed filings and upheld strict compliance with regulatory agencies and supervisors.
• Generated financial and operational reports to assist management with business strategy.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Developed and implemented strategies to increase client retention.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
• Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
• Educated clients on new products or services to increase customer engagement with brand.
• Facilitated client satisfaction and renewed customer relations to drive growth.
• Lead a team of 6 Account Managers to reach their goals.
• Managed a portfolio of 500 clients, along with the Relationship
• Manager
• Held excellent relationships with clients in my portfolio and provided 10/10 service
• Actively selling the Wealth Offering
• Processing vehicle finance and Home loan finance applications
• Passing on leads to SBFC partners as well as acquiring leads from various branch partners
• Assisting high profile clients with all their account queries, making banking as easy as possible for their hectic lifestyles
• Excellent knowledge of banking products and systems.

• Closely assisting the Financial Manager and Managing Director with all their admin needs
• To take responsibility for the accurate processing and reconciliation of all documents for payment
• Capturing and processing all invoices
• Ensuring that all payments that are paid comply with the set standards and contain all the necessary required information
• Capturing invoices into Pastel from all supporting documentation supplied by the Finance division
• Ensure that all invoices and supporting documentation is complete and approved
• Ensure transactions are properly recorded and entered the computerized accounting system
• Excellent communication skills, both verbal and written.
• Learned and adapted quickly to new technology and software applications.
• Strengthened communication skills through regular interactions with others.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.
• Applied effective time management techniques to meet tight deadlines.
• Delivered services to customer locations within specific timeframes.
• Developed and maintained courteous and effective working relationships.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Maintain the accounts payable systems to ensure complete and accurate records and file all documentations.
• Demonstrated strong organizational and time management skills while managing multiple projects

• Held excellent relationships with clients in my portfolio and provided 10/10 service
• Processing vehicle finance and Home loan finance applications
• Passing on leads to SBFC partners as well as acquiring leads from various branch partners
• Assisting high profile clients with all their account queries, making banking as easy as possible for their hectic lifestyles
• Excellent knowledge of banking products and systems
• Excellent teamwork with the private banker as well as my colleagues.
• Upholding the banks values and standards in the highest regard.
• Paid attention to detail while completing assignments.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Strengthened communication skills through regular interactions with others.
• Identified issues, analyzed information and provided solutions to problems.
• Cultivated interpersonal skills by building positive relationships with others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.
• Worked well in a team setting, providing support and guidance.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Ran errands and provided general office support in a professional environment.
• Worked effectively in fast-paced environments
• Delivered services to customer locations within specific timeframes
• Demonstrated creativity and resourcefulness through the development of innovative solutions
• Strengthened communication skills through regular interactions with others
• Developed strong organizational and communication skills through coursework and volunteer activities

• Managed multiple tasks and met time-sensitive deadlines.
• Resolved customer problems and complaints.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Corresponded with clients through email, telephone, or postal mail.
• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained confidentiality of information regarding clients and company.
• Responded to inquiries from callers seeking information.
• Maintained visitor log for entering and leaving facility for security purposes.
• Assisted with onboarding new clients and securing paperwork completion.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Routed incoming mail and messages to relevant personnel without delay.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Tracked important information on excel spreadsheets and ran reports or generated graphs using data.
• Organized, maintained and updated information in computer databases.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

• Captured quotes, pro-former and invoices
• Renewed Vehicle Registration documents
• Finalized timesheets for staff.
• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Organized and detail-oriented with a strong work ethic.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Ran errands and provided general office support in a professional environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Telephonically sold companies products
• Attending to account, product, or general queries
• Captured quotes, pro-former and invoices
• Always ensured customers were happy and satisfied with the products
• Deadlines and sales targets were met to the fullest.
• Completed daily cold calling and outreach to build sales pipeline.
• Asked pertinent questions to understand customer requirements.
• Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
• Called prospective customers in designated market area to qualify leads.
• Qualified leads and set up customer appointments for outside sales team.
• Completed daily and weekly sales reporting using assigned tools.
• Followed up with customers to solicit further sales.
• Recorded and updated customer information in online systems.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.
• Informed current and prospective customers of promotions and new or upgraded products.
• Built relationships with customers using strong persuasion and active listening skills.
• Opened new accounts and documented personal, demographic, and payment information in system.
• Negotiated pricing and payment terms with customers when possible to close deals.
• Pitched products and services to potential customers, securing new deals and sales opportunities.
• Utilized sales techniques to build customer interest and close sales.
• Documented customer interactions and transactions, maintaining accurate records of all dealings.
• Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
• Educated customers on product and service benefits, explaining features and answering questions.
• Asked relevant questions to assist customers with selecting needed or requested products and services.
• Overcame objections using friendly, persuasive strategies.

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