Sphiwe Nsibande
WAREHOUSE INTERMEDIATE MANAGER
Johannesburg
Summary
Enthusiastic and self-motivated graduate from the University of the Witwatersrand with a strong desire to make a significant impact in the field of psychology. Seeking opportunities to enhance skills in mental caregiving, gain valuable work experience, and expand knowledge of the professional world. Known for friendliness and engagement, excelling as both a team player and leader, inspiring individuals to reach their full potential. With over three years of experience as a warehouse manager, provided administrative support to a team of over 50 staff members and effectively collaborated with facility management. Exceptional multitasking abilities enable successful management of multiple projects and schedules simultaneously. Proven excellence as a point person for clients, customers, vendors, and equipment and service providers, consistently delivering outstanding service. Strong aptitude for technology and focus on efficiency make me well-equipped to thrive in professional setting.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
Work History
WAREHOUSE MANAGER
VALUE CO TRADING PTY LTD
6 2022 - Current
- Responsible for Operations management (incoming good, Inventory, Reporting and customer service)
- Communicate with the appropriate departments about out-of-stock items
- Oversee all aspects of the dispatch manufacturing process including maintenance and labor
- Manage logistics, including dispatch, warehousing, and stock needed in manufacturing
- Create and implement operational organizational/production improvements
- Increase business and income by making required modifications to the production line to enter new markets and expand existing regions
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
WAREHOUSE ASSISTANT/DATA CAPTURER
VALUE CO
01.2022 - 06.2022
- Perform data entry tasks and ensure data accuracy within the Kingdee (ERP) system
- Adjust templates and fix data inconsistencies across our retail stores
- Optimize existing procedures or create new procedures to improve data management
- Update and maintain price lists as needed
- Assist with troubleshooting and resolving data issues, such as barcodes not scanning, in our retail stores
- Utilize scripting or coding skills to increase the efficiency of data processing and error-fixing
- Prepare and organize data for various reporting purposes
- Collaborate with team members to address and solve data-related challenges
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
CALL CENTRE/CUSTOMER SERVICE
DELI STATIONERIES
01.2021 - 01.2022
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and files and documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Increased team productivity with effective communication and collaboration strategies.
Education
BACHELOR OF ARTS - PSYCHOLOGY & MEDIA STUDIES
UNIVERSITY OF THE WITWATERSRAND
02.2019 - 12.2021
HIGH SCHOOL DIPLOMA - undefined
LETHUKUTHULA SECONDARY SCHOOL
01.2014 - 11.2018
Skills
Planning and Organizing
References
Skye, 011 496 7245, Shongile, 0738653377
Characteristics
- Strong interpersonal & communication skills
- MS Office Suite
- WPM: 90
- Ability to work collaboratively as part of a team
- Problem Solving
- Leadership
- Meticulous attention to detail
- Excellent Organizational skills
Timeline
WAREHOUSE ASSISTANT/DATA CAPTURER
VALUE CO
01.2022 - 06.2022
CALL CENTRE/CUSTOMER SERVICE
DELI STATIONERIES
01.2021 - 01.2022
BACHELOR OF ARTS - PSYCHOLOGY & MEDIA STUDIES
UNIVERSITY OF THE WITWATERSRAND
02.2019 - 12.2021
HIGH SCHOOL DIPLOMA - undefined
LETHUKUTHULA SECONDARY SCHOOL
01.2014 - 11.2018
WAREHOUSE MANAGER
VALUE CO TRADING PTY LTD
6 2022 - Current
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