Sphiwe Manana
Sales Manager
Brakpan
Summary
Dynamic Sales Manager with a proven track record at Motus Renault Centurion, excelling in client relationship management and sales strategy development. Achieved significant revenue growth through effective team training and performance management. Skilled in lead generation and fostering strong relationships, driving customer satisfaction and loyalty.
Goal-oriented manager with distinguished experience in motor industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
4
4
years of professional experience
Work History
Sales Manager
Motus Renault Centurion
03.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Dealer Principal
Motus Renault Fourways
02.2024 - 02.2025
- Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
- Enhanced customer satisfaction through the development of strong relationships and personalized service.
- Met with sales personnel daily to review previous day's results and current plan of action.
- Improved employee retention with comprehensive training programs and mentorship opportunities.
General Manager
Westvaal Motor Group
12.2021 - 02.2024
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Sales Manager
Westvaal Opel, Peugeot, Citroen & Pre-owned
04.2021 - 12.2021
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed and implemented comprehensive salesperson training program.
Education
No Degree -
Reshogofaditswe Secondary School
Brakpan, South Africa 04.2001 -
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Lead generation
Sales operation
Sales team training
Relationship building
Performance management
Direct sales
KPI tracking
Motivational skills
Sales operations
Sales expertise
Sales process
Team oversight
Timeline
Sales Manager
Motus Renault Centurion
03.2025 - Current
Dealer Principal
Motus Renault Fourways
02.2024 - 02.2025
General Manager
Westvaal Motor Group
12.2021 - 02.2024
General Sales Manager
Westvaal Opel, Peugeot, Citroen & Pre-owned
04.2021 - 12.2021
No Degree -
Reshogofaditswe Secondary School
04.2001 -
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