Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Sphesihle  Myeza

Sphesihle Myeza

Student
Durban

Summary

Proven Sales Assistant at Grab Factory Shop, adept in customer service and Microsoft Office, I excelled in enhancing customer satisfaction and increasing sales through expert relationship-building. Fluent in English and IsiZulu, my communication prowess and organizational skills led to a dynamic improvement in client experience, showcasing my ability to thrive under pressure both independently and in team settings. Organised, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Assistant

Grab Factory Shop
Portshepstone
01.2023 - 12.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

Matric -

Marburg Secondary School
Portshepstone

Skills

Good communication skills

Languages

English
Upper intermediate (B2)
IsiZulu
Upper intermediate (B2)

Certification

National Senior Certificate

Timeline

Sales Assistant

Grab Factory Shop
01.2023 - 12.2023

National Senior Certificate

12-2022

Matric -

Marburg Secondary School
Sphesihle MyezaStudent