Lindokuhle Gumede
Camperdown
Summary
Proven Laboratory Technician and Quality Assurance Analyst from Manchem Pty Ltd, adept in analytical proficiency and methodical organization. Excelled in enhancing product quality through meticulous testing and compliance, achieving significant improvements in project timelines. Skilled in instrument calibration and fostering team collaboration, I bring a track record of delivering precise, reliable results under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Assistant
Siphosethu trading
Camperdown
11.2022 - Current
- Processed special orders for out-of-stock items when necessary.
- Informed customers about current promotions and discounts.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Compiled detailed weekly analysis of units sold across different timeframes.
- Handled returns and exchanges according to company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Laboratory Technician
Halls manufacturing
Peitermartzburg
03.2020 - 06.2022
- Interpreted test results and determined need for retesting.
- Processed specimens following established protocols while adhering to strict safety standards.
- Prepared reagents and solutions according to established protocols.
- Provided feedback on product performance based on test results obtained from experiments conducted.
- Supplied quality control data for regulatory submissions to support corrective actions.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Performed statistical analysis of test results to identify trends, anomalies, and areas for further investigation.
- Prepared lab for daily operations by stocking materials and equipment.
- Oversaw lab equipment stock and placed orders to expand inventory.
- Performed daily housekeeping tasks driving efficient laboratory operations.
Quality Assurance Analyst
Manchem Pty Ltd
Camperdown
02.2015 - 03.2020
- Ensured swift and precise resolution of technical challenges for internal customers.
- Facilitated training sessions for junior QA analysts on testing techniques and best practices.
- Performed auditing routines ensuring creation of compliance standards and statutory documentation.
- Performed functional, system integration, regression, user acceptance testing.
- Recorded and classified defect reports, enabling efficient debugging.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Prepared reports detailing overall project progress according to established timelines.
- Analyzed existing application functionality against customer requirements ensuring compliance.
- Established quality metrics and benchmarks to measure and report on product quality and testing progress.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Maintained detailed documentation of test cases, results, and defect reports for future reference.
- Provided support for internal customers by troubleshooting reported issues quickly and accurately
Education
BSC - CHEMISTRY, CHEMICAL TECHNOLOGY
University of Kwa-Zulu Natal
01.2014
Grade12 - BACHELORS, IsiZulu 1st Language, English 2nd Language, Mathematics, Accounting, Physical Science, Biology
St Francis Mariannhill
01.2009
BSC - TOTAL QUALITY MANAGEMENT
University of South Africa
Skills
- Good communication skills
- Time management skills
- Methodical and well-organized
- Analytical proficiency
- Logical problem solving skills
- Possesses Initiative
- Professional ethical and personal integrity
- Pay attention to detail
- Performs well within team, alone and under pressure
- Computer Literate (MS Word, MS Excel, Power point & Access, Outlook and internet)
- Instrument Calibration
- Oral communication
- Sample preparation
- Chemical handling
- Results validation
- Testing plans
- Best practices and methodologies
- Test case development
- QA planning
Certification
LABORATORY SYSTEMS COURSE, 01/27/16, South African National Accreditation System, has successfully completed Laboratory Systems Course (Based on ISO/IEC 17025:2005) Quality Management Systems Trainer
Secondaryeducation
St Francis Mariannhill, Grade12 (BACHELORS), 2005-2009, IsiZulu 1st Language, English 2nd Language, Mathematics, Accounting, Physical Science, Biology
Firstnames
Lindokuhle Ntando
Languages
- English
- Zulu
References
- Siphosethu trading ,Miss Sithembhile Mkhize, Owner ,063 646 8511
- Manchem Pty Ltd, Ms Jody McAllen, HR Manager, 031 785 2058, Lot 8 Postmasters, Umlaas Road, 3730, 0317852060, admin@manchem.co.za
- University of Kwa-Zulu Natal, DR.Bheki A. Xulu, Chemistry lecture UKZN(PMB), 033 260 5325, Main Campus King Edward Avenue, Scottsville, Pietermaritzburg, 0317852060, xulub@ukzn.ac.za
Currentlystudying
University of South Africa, TOTAL QUALITY MANAGEMENT, CURRENTLY
Personal Information
- ID Number: 9110035522083
- License: code 10
- Health Status: Excellent
- Title: Mr.
- Marital Status: Single
Timeline
Sales Assistant
Siphosethu trading
11.2022 - Current
Laboratory Technician
Halls manufacturing
03.2020 - 06.2022
Quality Assurance Analyst
Manchem Pty Ltd
02.2015 - 03.2020
BSC - CHEMISTRY, CHEMICAL TECHNOLOGY
University of Kwa-Zulu Natal
Grade12 - BACHELORS, IsiZulu 1st Language, English 2nd Language, Mathematics, Accounting, Physical Science, Biology
St Francis Mariannhill
BSC - TOTAL QUALITY MANAGEMENT
University of South Africa
Similar Profiles
SIMAN K VARGHESESIMAN K VARGHESE
Entrepreneur at Skypark Trading Contracting & Services W.L.L. & New Towers Trading & Contracting W.L.L.Entrepreneur at Skypark Trading Contracting & Services W.L.L. & New Towers Trading & Contracting W.L.L.
RAVENDRA VENKETAS CHETTYRAVENDRA VENKETAS CHETTY
DIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTDDIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTD
Kashif Ali AfandiKashif Ali Afandi
Truck/Bus Driver at Al Shaaza Trading (Solution Trading Supplies)Truck/Bus Driver at Al Shaaza Trading (Solution Trading Supplies)
Yuvan SumputhYuvan Sumputh
Project and Design Engineer (Works, Assets & Planning Department) at Corangamite Shire CouncilProject and Design Engineer (Works, Assets & Planning Department) at Corangamite Shire Council
Tracey BakerTracey Baker
Cleaner at Cleaning SistersCleaner at Cleaning Sisters