Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
SPHAMANDLA Mthembu

SPHAMANDLA Mthembu

Management

Summary

I am 33-year-old male who is prepared to achieve the desired goals of the job description. I am a hard worker, self-motivated, goal-oriented individual who is always looking for a challenge to enhance my skills & knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have a good communication skill, telephone skills. I have since developed my desire in the management industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak IsiZulu & English fluently

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

7
7
years of professional experience
1
1
Language

Work History

Assistant Manager

Engen Filling Station
01.2022 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Training new staff.

MANAGER

OK EXPRESS NGWELEZANE
01.2022 - 12.2023
  • Oversee the entire site
  • Place fuel orders and Fueled rotten
  • Training of staff
  • Responsible for EOD reports
  • Roster responsibility and clocking
  • Process all waste and transfer sheet
  • Collect all invoices and credit notes from grv book
  • Capture all invoices scan & send them to Head Office
  • Responsible for all stock takes
  • Daily cashups of tills
  • Print shortage Report
  • Place orders as per routine
  • PERIOD: 2 YEARS

Site Manager

Caltex Service Station
06.2017 - 10.2021

• Oversee the entire site

• Place fuel orders and Fueled rotten

• Training of staff

• Responsible for EOD reports

• Roster responsibility and clocking

• Process all waste and transfer

• Collect all invoices and credit

• Capture all invoices scan & send them to Head Office

• Responsible for all stock takes

• Daily cashups of tills

• Monitor shortage Report

• Place orders as per routine

Site Manager

Caltex Garage/Freshstop
06.2017 - 10.2021
  • Oversee the entire site
  • Place fuel orders and Fueled rotten
  • Training of staff
  • Responsible for EOD reports
  • Roster responsibility and clocking
  • Process all waste and transfer sheet
  • Collect all invoices and credit notes from grv book
  • Capture all invoices scan & send them to Head Office
  • Responsible for all stock takes
  • Daily cashups of tills
  • Print shortage Report
  • Place orders as per routine
  • PERIOD: 4 years

Education

Introduction in computer science -

Rose burg college
01.2017

STD 10/Grade 12 - undefined

eKupheleni High School
01.2014

High School Diploma -

ULULO EMPOWERMENT TECHNOLOGY
Petrusburg, South Africa
05.2001 -

Skills

  • Communication skills writing and verbal
  • Strategic and analytical thinking
  • Good telephonic etiquette
  • Knowledge of Batho
  • Problem solving
  • Time management
  • Office Administration
  • Service excellence
  • Computing Skills
  • Leadership and Supervision

Team leadership

Problem-solving

Employee scheduling

Team motivation

Decision-making

Customer service

Adaptability and flexibility

Staff training and development

Workload management

Goal setting

Staff management

Sales reporting

Sales growth

References

N.P, MNGOMEZULU, HR Manager, 035 590 1375, Caltex/Freshstop

Timeline

Assistant Manager

Engen Filling Station
01.2022 - 12.2023

MANAGER

OK EXPRESS NGWELEZANE
01.2022 - 12.2023

Site Manager

Caltex Service Station
06.2017 - 10.2021

Site Manager

Caltex Garage/Freshstop
06.2017 - 10.2021

High School Diploma -

ULULO EMPOWERMENT TECHNOLOGY
05.2001 -

STD 10/Grade 12 - undefined

eKupheleni High School

Introduction in computer science -

Rose burg college

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SPHAMANDLA MthembuManagement