Sonwabise Gxabuza
Certified Virtual Assistant
7475 Nkani Street Daveyton,Gauteng
Summary
Proactive and with a fervent passion and boundless energy, I bring a mature and responsible ethos to every endeavor I embrace. My ambition is matched only by my commitment to excellence, a trait that has been honed over two years as a Sales Assistant within a dynamic sales environment. Renowned for my collaborative spirit, I excel in driving team objectives to fruition with timely precision and outstanding results.
Overview
4
4
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Shop Assistant Cashier/ Sales Consultant
Clicks Group Limited
01.2021 - 04.2023
- Promoted products by tracking offerings and prices.
- Deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store that leads to a positive customer experience.
- Give superior customer service by acting as a brand ambassador, being visible, and offering a friendly, professional service.
- Kept system records accurate by monitoring and tracking checked-out tools, and equipment.
- Supporting the Group's vision to be the customer's first choice by driving the company values.
- Working with office files and maintaining them.
- Cash up cashiers before the end of the day.
- Assisted in setting up promotional displays for special sales events.
- Maintained clean and organized store shelves, displays, and checkout areas.
- Responded to customer inquiries via phone, email, or in person.
- Assisted customers in locating desired items and providing product information.
- Replenished items and organized displays to keep stock looking professional.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Kept shelves neat, clean and organized through visual merchandising.
Virtual Assistant ( 3 Day Bootcamp)
ALX Academy
Johannesburg
11.2024 - 11.2024
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Executed travel arrangements by researching and booking flights and accommodations.
- Enhanced project outcomes with diligent follow-up actions, ensuring all tasks were completed to highest standard.
- Delivered comprehensive market analysis reports, aiding in strategic planning and competitive positioning.
- Learned on how to build landing pages
Education
Certificate - Virtual Assistant
ALX Academy
No Degree - Matric
St Teresa Senior Secondary School
Sterkspruit, Eastern Cape 04.2001 -
Skills
Relationship Building
Customer Assistance
Project management
Sales techniques and negotiation
Data entry
Email management
Communication
Complaint handling and conflict resolution
Task management
Organised
Digital marketing
Product knowledge
Multitasking efficiency
POS systems
Store maintenance
Personal Information
- ID Number: 0009230135080
- Date of birth: 09/23/00
References
Neo Mangena, Manager, 0714712696
Certification
Virtual Assistant
Timeline
Computer Literacy
07-2025
Virtual Assistant ( 3 Day Bootcamp)
ALX Academy
11.2024 - 11.2024
Virtual Assistant
09-2024
Data Entry
07-2024
Receptionist
07-2024
Digital Marketing
07-2024
Shop Assistant Cashier/ Sales Consultant
Clicks Group Limited
01.2021 - 04.2023
No Degree - Matric
St Teresa Senior Secondary School
04.2001 -
Certificate - Virtual Assistant
ALX Academy