Sonwabise Gxabuza
Certified Virtual Assistant
7475 Nkani Street Daveyton,Gauteng
Summary
Proactive and with a fervent passion and boundless energy, I bring a mature and responsible ethos to every endeavor I embrace. My ambition is matched only by my commitment to excellence, a trait that has been honed over two years as a Sales Assistant within a dynamic sales environment. Renowned for my collaborative spirit, I excel in driving team objectives to fruition with timely precision and outstanding results.
Overview
4
4
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Shop Assistant Cashier/ Sales Consultant
Clicks Group Limited
01.2021 - 04.2023
- Promoted products by tracking offerings and prices.
- Deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store that leads to a positive customer experience.
- Give superior customer service by acting as a brand ambassador, being visible, and offering a friendly, professional service.
- Kept system records accurate by monitoring and tracking checked-out tools, and equipment.
- Supporting the Group's vision to be the customer's first choice by driving the company values.
- Working with office files and maintaining them.
- Cash up cashiers before the end of the day.
- Assisted in setting up promotional displays for special sales events.
- Maintained clean and organized store shelves, displays, and checkout areas.
- Responded to customer inquiries via phone, email, or in person.
- Assisted customers in locating desired items and providing product information.
- Replenished items and organized displays to keep stock looking professional.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Kept shelves neat, clean and organized through visual merchandising.
Virtual Assistant ( 3 Day Bootcamp)
ALX Academy
Johannesburg
11.2024 - 11.2024
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Executed travel arrangements by researching and booking flights and accommodations.
- Enhanced project outcomes with diligent follow-up actions, ensuring all tasks were completed to highest standard.
- Delivered comprehensive market analysis reports, aiding in strategic planning and competitive positioning.
- Learned on how to build landing pages
Education
Certificate - Virtual Assistant
ALX Academy
No Degree - Matric
St Teresa Senior Secondary School
Sterkspruit, Eastern Cape 04.2001 -
Skills
Relationship Building
Personal Information
- ID Number: 0009230135080
- Date of birth: 09/23/00
References
Neo Mangena, Manager, 0714712696
Certification
Virtual Assistant
Timeline
Computer Literacy
07-2025
Virtual Assistant ( 3 Day Bootcamp)
ALX Academy
11.2024 - 11.2024
Virtual Assistant
09-2024
Data Entry
07-2024
Receptionist
07-2024
Digital Marketing
07-2024
Shop Assistant Cashier/ Sales Consultant
Clicks Group Limited
01.2021 - 04.2023
No Degree - Matric
St Teresa Senior Secondary School
04.2001 -
Certificate - Virtual Assistant
ALX Academy
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