Smangaliso Nkolongwane
Administrator
Johannesburg
Summary
Adept at enhancing recruitment processes and candidate experience, I spearheaded initiatives at KVR Training that streamlined hiring, improving efficiency and quality. With expertise in social media recruiting and a knack for problem-solving, I boosted talent acquisition, ensuring compliance and satisfaction. My approach, blending innovative sourcing with effective communication, significantly contributed to organizational growth.
Overview
4
4
years of professional experience
Work History
Recruitment Officer
KVR Training
Benoni, South Africa
12.2022 - 12.2024
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Evaluated applicant qualifications against position requirements, identifying top candidates for further consideration by hiring managers.
- Managed offer negotiation process between candidates and hiring managers, securing mutually beneficial agreements that contributed to long-term employee satisfaction levels.
- Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.
- Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
- Expanded company''s talent pool through participation in job fairs, networking events, and industry conferences.
- Hired employees and initiated new hire paperwork process.
- Improved overall hiring quality by partnering with department managers to develop detailed job descriptions and requirements for each role.
- Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Streamlined the interview process, resulting in more efficient candidate evaluation and faster decision-making by hiring teams.
- Followed up with leads to explain application process and answered questions to increase interest.
- Collected market intelligence activity to identify and develop new markets, courses and opportunities.
- Explained human resources policies, procedures, laws, standards, and regulations to each employee.
Administrative Clerk
Lion Park Primary
Johannesburg, South Africa
10.2020 - 12.2021
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Arranged meetings and appointments and updated records to assist management.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Contributed to project success by providing administrative support to various teams as needed.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Proofread and edited professional documents to fix errors.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Improved communication between departments through effective scheduling and coordination of meetings.
Education
No Degree - National Certificate: Generic Management
KVR Training
Johannesburg 04.2001 -
No Degree - National Certificate: Road Transport
University Of Johannesburg
Johannesburg, South Africa 04.2001 -
Skills
Job posting creation
Screening resumes
Social media recruiting
Onboarding processes
Applicant tracking systems
Candidate sourcing
Interviewing expertise
Reference check
Microsoft office
Problem-solving
Time management
Complaint handling
Timeline
Recruitment Officer
KVR Training
12.2022 - 12.2024
Administrative Clerk
Lion Park Primary
10.2020 - 12.2021
No Degree - National Certificate: Generic Management
KVR Training
04.2001 -
No Degree - National Certificate: Road Transport
University Of Johannesburg
04.2001 -