Skyler De Ponselle
Waitress
Randparkridge, Randburg
Summary
Proven to excel in high-pressure environments, I enhanced guest satisfaction at Ostios Restaurant by leveraging strong customer service and Microsoft Office skills. Achieved cleanliness targets and maintained a balanced cash drawer, demonstrating a commitment to efficiency and guest relations management.
Overview
2
2
Languages
Work History
Waitress
Ostios Restuarant
01.2024 - 06.2024
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept cash drawer balanced and verified orders.
- Met cleanliness targets and sanitized dining room, bathrooms and other areas.
- Cleaned tables, completed closing duties and re-stocked tableware and supplies.
- Providing warm and attentive service to guests, ensuring their needs are met with precision and care.
- Presenting menus, making recommendations, and taking orders accurately and efficiently, demonstrating menu knowledge.
- Serving food and beverages promptly and courteously, following established service standards and presentation guidelines.
- Maintaining cleanliness and organization in the dining area, including resetting tables and assisting with clearing plates.
- Collaborating with the kitchen and bar teams to ensure seamless coordination and timely delivery of orders to guests.
- Handling guest inquiries, special requests, giving feedback with professionalism and courtesy, striving to exceed expectations.
- Upholding hygiene and safety standards, including proper handling of food and adherence to sanitation protocols.
- Performing shift duties like replenishing salt and paper, cleaning tables, polishing cutlery etc.
- Following health Code standards with regards to the handling of food.
Education
High School Diploma -
Fair Ridge Private School
Gauteng, South Africa 04.2001 -
Skills
Accomplishments
- Awarded - Head Girl 2018 - Rainbow's Promise Christian PVT School
- Awarded - Leader 2023 - Fair Ridge Private School
Additional Information
Creativity should not be confused with talent or skill,
its also not about doing something better than
others, its about exploring your own imagination,
together with expressing your feelings in a beautiful
fun and creative way. Being the creative person I
am, I strive to work with precision, exploring &
discovering new talents in a creative mind set.
Personal information
Date of birth - 08/11/2004
Marital status - Single
Timeline
Waitress
Ostios Restuarant
01.2024 - 06.2024
High School Diploma -
Fair Ridge Private School
04.2001 -
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