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Siyanda Ncobela
Admin Clerk
Umlazi Philani Valley
Summary
Dynamic professional with a proven track record at Nedbank Limited, excelling in sales strategies and client relations. Recognized as a top performer and became a 2ic , I consistently exceeded sales targets while fostering strong client relationships. Proficient in documentation and recordkeeping, I bring a blend of analytical skills and exceptional customer service to drive results.
Overview
3
3
years of professional experience
Work History
Administrative Clerk
Shoprite Checkers
02.2025 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Sales Agent
Nedbank Limited
06.2022 - 11.2023
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers , became a 2IC.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Education
High School Diploma -
04.2001 -
Skills
Filing systems
Interests
Researching
Blogging
Mentoring
Entrepreneurship
Timeline
Administrative Clerk - Shoprite Checkers
02.2025 - Current
Sales Agent - Nedbank Limited
06.2022 - 11.2023
Umlazi Commercial High School - High School Diploma,
04.2001 -
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