Siyabonga Sithole
Account Manager(Graduate)
Summary
I am a results oriented individual with a strong passion for the technology industry. Possessing a keen understanding of the rapidly evolving telecom and tech landscape and a track record of success in account management, I am actively seeking new opportunities to leverage my skills and drive results for a forward-thinking organization. My ability to cultivate and nurture client relationships, combined with my technical acumen, makes me a valuable asset in maximizing revenue and ensuring customer satisfaction. Eager to contribute my expertise and dedication to a dynamic team and help shape the future of the tech space.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Sales Graduate
Dark Fibre Africa
06.2022 - Current
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Identified key entry points to enhance market penetration and maximize returns.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Presented professional image consistent with company's brand values.
- Stayed current on company offerings and industry trends.
- Provided exceptional customer service, leading to numerous positive testimonials from clients.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Sales Consultant
S.K Sale and Marketing Group
06.2018 - 01.2019
- Helped the company develop their website,
- Conducted cold calls and conducted face-to-face sales calls with potential customers and directors.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Followed up with existing customers to provide additional support and address concerns.
Education
Bachelor of Science - Information Technology
Rosebank College
Johannesburg 02.2019 - 06.2022
Skills
Software experience
Affiliations
Certified by Google with a Google’s Ads Search Certification.
Certification
Project Management Fundamentals, IBM -2022
Timeline
Sales Graduate
Dark Fibre Africa
06.2022 - Current
Bachelor of Science - Information Technology
Rosebank College
02.2019 - 06.2022
Sales Consultant
S.K Sale and Marketing Group
06.2018 - 01.2019
Project Management Fundamentals, IBM -2022
CompTIA CySA+ Threat Management, Cybray -2019
Incident Management, Cybray -2018
Google Ads Search Certification, Google : 23 July 2020-23 July 2021
The Winning Sales Formula, SALESGURU- Aug 2022
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