Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Siyabonga Sithole

Siyabonga Sithole

Account Manager(Graduate)

Summary

I am a results oriented individual with a strong passion for the technology industry. Possessing a keen understanding of the rapidly evolving telecom and tech landscape and a track record of success in account management, I am actively seeking new opportunities to leverage my skills and drive results for a forward-thinking organization. My ability to cultivate and nurture client relationships, combined with my technical acumen, makes me a valuable asset in maximizing revenue and ensuring customer satisfaction. Eager to contribute my expertise and dedication to a dynamic team and help shape the future of the tech space.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
5
5
Certifications

Work History

Sales Graduate

Dark Fibre Africa
06.2022 - Current
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Identified key entry points to enhance market penetration and maximize returns.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Presented professional image consistent with company's brand values.
  • Stayed current on company offerings and industry trends.
  • Provided exceptional customer service, leading to numerous positive testimonials from clients.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.

Sales Consultant

S.K Sale and Marketing Group
06.2018 - 01.2019
  • Helped the company develop their website,
  • Conducted cold calls and conducted face-to-face sales calls with potential customers and directors.
  • Responded to telephone and in-person requests for information.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Followed up with existing customers to provide additional support and address concerns.

Education

Bachelor of Science - Information Technology

Rosebank College
Johannesburg
02.2019 - 06.2022

Skills

    Software experience

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Affiliations

Certified by Google with a Google’s Ads Search Certification.

Certification

Project Management Fundamentals, IBM -2022

Timeline

Sales Graduate

Dark Fibre Africa
06.2022 - Current

Bachelor of Science - Information Technology

Rosebank College
02.2019 - 06.2022

Sales Consultant

S.K Sale and Marketing Group
06.2018 - 01.2019

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Siyabonga SitholeAccount Manager(Graduate)