siyabonga mgoboza

Energetically spearheaded guest relations improvements at The Marly Boutique Hotel, introducing a feedback system that enhanced service procedures. Excelled in event coordination and VIP management, showcasing strong recordkeeping and exceptional complaint resolution skills. Achieved memorable successes, demonstrating a proactive approach and a commitment to excellence in hospitality.

I started as a houseman and was promoted to Porter; a year later, I was promoted up to Guest Relations. I also have experience in night shift audit.

• Making or saving the company money.
• Exceeding expectations.
• Improving guests experience.
• Introducing innovation.
• Leading a team that achieved positive, measurable results.
• Reducing inefficiencies.

My name is Siya, and I am a hard worker and dedicated. I have ambitions for success. I have time management skills. I can work under pressure. I have skills to share my work ethics. I want to share my skills where I can grow to be a better person and to be professional in my space.