Sithembile Mbali Simelane
Pretoria West
Summary
Professional with extensive experience in administrative support within healthcare settings, adept at managing patient bookings and maintaining clinical documentation. Demonstrated ability to compile and analyze admission statistics, ensuring accurate reporting to relevant authorities. Proven track record of handling inquiries and coordinating with various departments to facilitate efficient operations. Skilled in using SAP for patient registration and admissions, contributing to streamlined processes and improved data management.
Overview
17
17
years of professional experience
Work History
Administration Clerk - Covid-19
Weskoppies Hospital
10.2020 - 03.2023
- Handling of all enquires
- Opening of clinical files
- Receive bookings of MHCU patients from various doctors.
- Make bookings systematically and follow up with various hospitals.
- Compile daily admission stats, weekly stats and monthly stats.
- Filing of MHCUs documents in the archive.
- Receive PPF money from MHCUs and valuables.
- Handling of different books e.g. manual admission book (TPH 14, TPH 60, TPH 208, GPR 01 downtime register book)
- Visit all the wards for auditing of all MHCUs legal documents with my Manager.
- To do follow up notice of death notification (DHA/ 1663A) if the MHCU dies at a Provincial Hospital.
- Receiving of MHCA 14 from Tshwane Review Board.
- Checking the decision by the Review Board concerning the recommendation.
- Make copies for all the MHCA 14 for distribution to wards for filing in clinical file.
- Scan electronically all the MHCA 14 received and file them in the office file.
- Post the scanned MHCA 14 and the MHCA17 in the Teams App.
- Compile a list for all MHCA 14 that has not been received and follow up with the Review Board.
- Emailing and request for the outstanding MHCA14 to the Supervisor of the Review Board secretaries.
- Do MHCUs' registration and admission on SAP system.
- Receive Mental Health Care Users' documents (MHCA 04, 05, 06, 07, 08, 11) from referral hospitals and check that it is completed correctly.
- Admit MHCU to the ward electronically and manually.
- Enter the MHCU diagnose and ICD 10 code.
- Send original MHCU documents to Mental Health Care Review Board.
- MHCUs' discharge on SAP System.
- Registrations and bookings of MHCU on SAP system.
- Compile monthly stats of Inpatient and discharged patients.
- Handling of help desk inquiries.
- Booking of MHCU following up at Kalafong Hospital.
- Order of stock and disposable items from Procurement (VA2).
- Answering telephone and taking messages.
- Printing of Photos on the Prescriptions as requested by wards.
- Welcome MHCUs' to OPD.
- Filing of documents in the archive.
- Check if MHC users are booked for appointment to see the doctors.
- Register visits for MHCU OPD visits on SAP.
- Book manually and electronically appointments for next visit.
- Daily printing of visits and reports on SAP.
- Make bookings for Observations, OPD observations and State Patients.
- Making sure that the bookings from North West are only Panels.
- Booking of Child justice and follow up visits.
- Give reference numbers for bookings.
- Responsible for VOSO bookings and admissions.
- Discharge the observations from ward 23 on the spreadsheet and on SAP.
- Admit observations whenever there's a discharge in Ward 23.
- Communicating with Investigating Officer to remind them not to forget the SAPS70 and must be stamped with their police station stamp.
- Ensure that the Observation belongings are correctly kited in the register book TPH 23 and TPH 24.
- Receive the Observation funds and valuables and record them in the TPH 60 and record them according to their description.
- Send them the valuables to PPF Office for safe keeping.
- See that funds and valuables are signed for by PPF Office.
- Ensure that the MHC users funds and valuables are safely kept in the safe.
- Record all items that are to the PPF Office in the B18 book.
- Update the booking waiting list on spreadsheet.
- Update the booking waiting list on TEAMS App.
- Make follow -up calls on all booking made.
- Call court when observation patient is discharged.
- Send emails to all the doctors alerting them about observation patients that have been admitted.
- Call doctors for users who needs extensions.
- Request extension on J138 should need be to keep user longer for observation.
- After 22 days contact the doctor to check if the extension is needed for the Observation.
- Inform the Prosecutors about the extension and request a new J138 to be filled and sent Weskoppies.
- Follow up on Psychiatric reports from social workers, psychologists, and doctors.
- Register and admit all Observations and State Patients on System Application and Products (SAP).
- Send all J138 of observation patients to the Finance team for billing.
- Update the diary daily.
- Send reminders to the doctors about their awaiting observations in ward 23.
- Take photos of all observations coming in for admission.
- Open files for all the OPD visits and admissions.
- Follow up with the wards for all the state patients going on LOA.
- Send all MHCA 27 to the DDP, National Health and make a copies for the office and clinical file.
- Follow up on State patients went on LOA, if there's any abscondment.
- Inform the Social Worker about that state patient.
- The Social worker makes a follow up with the family.
- Make sure the MHCA 25 and MHCA 26 has been filled and signed.
- Send it to the DPP and the National health in case the State patient commits a crime outside.
- Ensure that all Reclassifications, Conditional and Unconditional Discharges are being processed and sent to the DPP and National Health.
- Amend classifications on SAP and files and keep record.
- Check with OPD if all the State patients did come for follow up, if not I inform the sister in charge of OPD to make a reminder to the family of the patient that the MHC User must follow up.
- Send daily stats to the relevant authorities.
- Send monthly stats to IT and Patient Admin.
- Email monthly stats to Clinical governance committee for updates.
- Periodical Reports (MHCA 13B) auditing.
- Compile all the due periodical reports for the specific month.
- Send the compiled list to different managers and wards.
- Receive all periodical reports from various wards via the matron's office.
- Take all the periodicals received to the CEO's office for signing.
- Make copies for the clinical file, office file and the DPP.
- Submit all periodical reports to National Health the originals and the copies to the Department of Public Prosecution (DPP).
- Receive all periodical reports from National Health and from the Department of Public Prosecution.
- Check the recommendation by the National Health and inform the MDTP.
- Submit MHCA 30 to the DPP for the application of conditional discharges and unconditional discharges.
- Receive order from the DPP signed by the Judge of chambers stating whether the user should be Conditional discharge of Involuntary Patient.
- Making sure that MHCA 32 is done every 6 months for 2years.
- Make copies for office filing, clinical file, and electronic files.
- Send the copies to the Matron's office for filing in the ward.
- The receiving Matron must counter sign on the book that they have received and must send them to the respective ward.
- Follow up on all the deaths.
- Get the Social worker to inform the family about the death.
- Get the notice of death from the mortuary.
- Type a notice of death for the Hospital.
- Compile the documents for the patient including the death certificate.
- Take the documents to the DPP and the National Health.
- Reason for Leaving: Contract Ended
Administration Clerk
Metro Computech College
01.2006 - 01.2012
- Typing and Printing
- Photocopying and Faxing
- Mailing
- Scheduling diary of the Principal
- Banking of Student fees
- Ordering of Stationary
- Attending School workshops
- Arranging Travel management
- Arranging School meetings
- Filing and Sorting school records.
- Reason for Leaving: Institution was closed.
Education
Microsoft Office / End- User Computing - Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Internet and Multimedia
Metro Computech College
01.2005
Grade12 - IsiZulu, English, Afrikaans, History, Geography
Prince Mnyayiza High School
01.2004
CareGiver Training - Home Based Care Overview, Personal Care Skills, Health Monitoring, Safety and Infection Control, Nutrition and Meal Planning, Communication Skills, Dementia Care, Palliative Care, Care Giver Self-Care, Care Planning and Documentation
EduCourse
Office Administration - Introduction to Office Administration, South African Basic Environment, Office Administration Technology and Tools, Communication Skills, Time Management and Productivity, Office Administration Procedures, Financial Administration Basics, Human Resources Administration, Legal Considerations, Event Planning and Coordination
EduCourse
Occupational Health and Safety Basic - Introduction to Health and Safety, Risk Assessment, Occupational and Safety Legislation, Workplace Hazards, Occupational Health, Safety Management Systems, Emergency Preparedness, Health and Safety Training, Occupational Inspections and Investigations, Course Conclusion and Certificate
EduCourse
HIV/AIDS Care and Counseling -
Skills
- Organization skills
- Self confidence
- Communication skills verbally and non-verbal
- Ability to work under pressure
- Punctuality
- Ability to work as a team
- Good human relations
- Computer skills
- System Application and products (SAP)
- Able to work after hours
- Statistical reporting
- File organization
- Communication skills
References
- Ms Lorenda Botha, Patient Admin Manager, 012 319 9945, 072 109 2949, Lorenda.botha@gauteng.gov.za
- Ms. Yvonne Chauke, Supervisor, 012 319 9928, 082 946 7200
- Mr. J.T Nyawo, Principal at Metro Computech College, 083 5337 621
Languages
Good, Good, Good, Good, Good, Good, Good, Fair, Fair, Good, Fair, Fair
Contact Details
067 790 7644, 071 9999 439, 012 319 9942, 012 319 9941, 30 Rogers Cooke Crescent, Pretoria West, Gauteng, 0183, mballyselamie@gmail.com
Health Status
Excellent
Personal Information
- ID Number: 850919 1339 086
- Date of Birth: 09/19/85
- Gender: Female
- Marital Status: Single
Languages
English
Proficient
C2
Xhosa
Advanced
C1
Afrikaans
Intermediate
B1
Timeline
Administration Clerk - Covid-19
Weskoppies Hospital
10.2020 - 03.2023
Administration Clerk
Metro Computech College
01.2006 - 01.2012
Microsoft Office / End- User Computing - Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Internet and Multimedia
Metro Computech College
Grade12 - IsiZulu, English, Afrikaans, History, Geography
Prince Mnyayiza High School
CareGiver Training - Home Based Care Overview, Personal Care Skills, Health Monitoring, Safety and Infection Control, Nutrition and Meal Planning, Communication Skills, Dementia Care, Palliative Care, Care Giver Self-Care, Care Planning and Documentation
EduCourse
Office Administration - Introduction to Office Administration, South African Basic Environment, Office Administration Technology and Tools, Communication Skills, Time Management and Productivity, Office Administration Procedures, Financial Administration Basics, Human Resources Administration, Legal Considerations, Event Planning and Coordination
EduCourse
Occupational Health and Safety Basic - Introduction to Health and Safety, Risk Assessment, Occupational and Safety Legislation, Workplace Hazards, Occupational Health, Safety Management Systems, Emergency Preparedness, Health and Safety Training, Occupational Inspections and Investigations, Course Conclusion and Certificate
EduCourse