Sisonke Booi
Executive Assistant
Durban
Summary
Highly efficient Executive Assistant/Office Administrator well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Creditors Clerk
DC Plastics
Durban
08.2022 - Current
- Meticulously prepared over 50 invoices per day for customers and maintained database records of all payments.
- Negotiated payment plans for creditors.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Executive Administrative Assistant
Quattro Finance Group
Durban
01.2022 - 07.2022
- Provided corporate executive with effective and efficient personal and administrative support.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executive and boosted team productivity by 50%.
- Used software to coordinate meetings, appointments and tasks.
- Handled scheduling over 10 meetings per day for executive's calendar and prepared meeting agenda and materials.
- Responded to high volume of emails and other correspondence to facilitate communication and enhance business processes.
- Seamlessly interacted with colleagues to plan and complete projects.
- Handled confidential and sensitive information with discretion and tact.
- Developed and maintained automated alert systems for important deadlines.
Office Administrator / Client Service Specialist
Momentum Financial Planning
Durban
10.2017 - 12.2021
- Executed quality office admin duties while successfully managing 7 Financial Planners’ books to service existing clients, generate leads as well as source referrals
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Provided prompt customer support with professional, friendly and forthright attitude.
- Applied problem solving skills to resolve client enquiries, escalated to appropriate channels when necessary
- Established and maintained great relationships with all clients
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Kept high average of performance evaluations.
Office Administrator
Sarkum Housing
Durban
03.2015 - 09.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Interacted with over 50 customers by phone, email, or in-person to provide information
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Edited documents to improve accuracy of language, flow, and readability
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
Education
Bachelors -
Queensburgh Girls’ High School
Durban, South Africa 01.2010 - 11.2014
Skills
Excellent verbal and written communication skillsundefined
Timeline
Creditors Clerk
DC Plastics
08.2022 - Current
Executive Administrative Assistant
Quattro Finance Group
01.2022 - 07.2022
Office Administrator / Client Service Specialist
Momentum Financial Planning
10.2017 - 12.2021
Office Administrator
Sarkum Housing
03.2015 - 09.2017
Bachelors -
Queensburgh Girls’ High School
01.2010 - 11.2014
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