Sisanda Mangcayi
Departmental Liaison Officer
Bhisho
Summary
Dynamic Departmental Liaison Officer with proven expertise in facilitating legislative processes, enhancing interdepartmental coordination, and supporting executive communication efforts. Strong attention to detail and adaptability drive impactful outcomes.
Overview
23
23
years of professional experience
Work History
Departmental Liaison Officer
Eastern Cape Provincial Legislature
01.2020 - Current
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
Personal Assistant
Eastern Cape Provincial Legislature
03.2011 - 12.2019
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Secretary to General Manager Hansard & Languages
Eastern Cape Provincial Legislature
03.2006 - 02.2011
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Accounting Clerk
Eastern Cape Provincial Legislature
08.2003 - 02.2006
- Pay Invoices of suppliers using BAS
- Made booking of MPL's through the travel agency
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Education
Bachelor of Business Administration - Public Management
Regenesys Business School
Johannesburg, GP01-2026
Senior Certificate - undefined
Breidbach Secondary School
01-1998
Skills
Interdepartmental coordination
Information gathering
Accomplishments
- Advanced from Personal Assistant (2011) to Departmental Liaison Officer (2020 to date)
- Advanced from Accounting Clerk (2003) to Secretary (2006)
Timeline
Departmental Liaison Officer
Eastern Cape Provincial Legislature
01.2020 - Current
Personal Assistant
Eastern Cape Provincial Legislature
03.2011 - 12.2019
Secretary to General Manager Hansard & Languages
Eastern Cape Provincial Legislature
03.2006 - 02.2011
Accounting Clerk
Eastern Cape Provincial Legislature
08.2003 - 02.2006
Senior Certificate - undefined
Breidbach Secondary School
Bachelor of Business Administration - Public Management
Regenesys Business School