Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Language
Work History
Waitress
Think Rain Boutique Hotel
Bulawayo, matebeleland
04.2023 - Current
Serving guests mainly drinks,water,coffee and bread
Setting up tables
Attending to buffet
Room service attendee
Delivering excellent customer service
Ensuring guest feel welcome in a friendly and professional manner
Waitress
Sethule Lodge
Bulawayo, matebeleland
06.2017 - 01.2022
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Processed orders and sent to kitchen employees for preparation.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Certification - Selling Skills And Sales Operations
Ukwazi Consulting
Roodepoort, South Africa
03.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cleanliness
Order Taking
Safe Food Handling
Hospitality service expertise
Handling Complaints
Certification
Certificate of Selling skills, Ukwazi consulting, 03/24
Work Preference
Work Type
Full Time
Software
Windows
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress
Think Rain Boutique Hotel
04.2023 - Current
Waitress
Sethule Lodge
06.2017 - 01.2022
Certification - Selling Skills And Sales Operations