Siphokazi Mgojo
East London
Summary
I'm seeking a work environment that will challenge me further, while allowing me to contribute to the continued growth and success of the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrator
Dreamland Primary School
East London
01.2024 - Current
- Answering and making telephone calls on behalf of the principal and referring calls appropriately.
- Receiving and sending e-mails.
- Arranging appointments/meetings with parents.
- Proficiency on SASAMS.
- Arranging meetings and writing minutes.
- Typing for the principal and typing of examination papers.
- Receiving money and issuing receipts.
- Preparing and typing accounts.
- Administering first aid to learners in cases of minor injuries.
- Keeping First Aid inventory and ensuring that there are sufficient supplies in the first aid kit.
- Events Coordinator.
- Teacher support in Conquesta, SACEE events, and Science ASTRO Quiz.
- Netball and soccer coach.
Educator Assistant
Buffalo Flats Primary School
East London
02.2023 - 12.2023
- Encouraged students use of technology to enhance learning outcomes and improve IT proficiency
- Supervised and supported SEN pupils to complete in-class activities
- Supplied teachers with detailed and regular feedback on pupil's achievement, progress and problems
- Netball and indigenous games coach
- Helped SBST with completion of SNA forms and learner profiles
- Science Olympiad and Conqesta assistant
- Help administrators with capturing school, educators and learners information on Sa-sams (South Africa school Administration Management System)
IT Enabler
Buffalo Flats Primary School
East London
12.2021 - 01.2023
- Installed and configured new hardware in preparation for software tests
- Providing administrative duties (Sa-sams)
- Updating software systems
- Connecting computers and printers
- Feeding scheme chairperson
Junior facilitator/ITE
Yes4youth
12.2020 - 11.2021
- Installed and configured new hardware in preparation for software tests
- Assisting Administrators
- Help set up systems (Sa-sams and Coding)
- Helping teachers and learners with computer literacy skills
- Troubleshooting systems and network problems
Administration Clerk
Uncedo Service Taxi Association
03.2017 - 12.2019
- Monitored office inventory and supplies, promptly ordering low stock
- Managed client communication by answering phones and corresponding through email
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly
- Arranging files
- Arranging travel and accommodation
- Dealing with queries
- Typing letters and reports
Call center agent/second in command to Team leader
DMC debt management
01.2016 - 12.2016
- Contacted customers discussed unresolved issues and past-due payments to update customer accounts
- Became second in command to team leader
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets
- Served as customer service team leader, enforcing company policies, answering co-worker's questions and training new staff
Education
National Diploma - Human Resources management and Practice (NQF Level 5)
MSC Business College
01.2014
FET - Human Resource Management and practices (NQF Level 4)
MSC Business College
01.2011
Grade 12 -
EDU-OPTIONS
01.2010
Skills
- Customer Service
- Office Administration
- Administrative Support
- Decision-Making
- Team Building and Leadership
- Data Confidentiality
- Computer Literate(Ms office, Ms Excel,Karri app and Ms Teams)
- Office Management
Personal Information
- Nationality: South African
- Driving License: Code 10
Languages
- IsiXhosa
- English
References
- Miss N Dingaan Dreamland Primary School, 043 849 5713 or 073 501 9793, cunukelotrading@gmail.com
- Mr R.C Lewis, Buffalo Flats Primary School, 083 443 5221, principal@buffaloflats.co.za
- Mrs N.V Sikhukula, Buffalo Flats Primary School, 060 654 0414, nanana.vince@gmail.com
- Khanyiso Tose, Yes4youth, 079 151 3026, khanyiso.tose@edunova.org
- Mr.L.Philemon, Uncedo service taxi association, 078 650 7905, ustaheadoffice@gmail.com
- Miss.B.Noveve, DMC debt management, 073 160 6339, novevebulelwa@gmail.com
Languages
Isixhosa
First Language
English
Proficient (C2)
C2
Certification
- Assistant Teacher
- Teacher participation in Mentoring learners in Olympiads and Astro Quiz
Timeline
Administrator
Dreamland Primary School
01.2024 - Current
Educator Assistant
Buffalo Flats Primary School
02.2023 - 12.2023
IT Enabler
Buffalo Flats Primary School
12.2021 - 01.2023
Junior facilitator/ITE
Yes4youth
12.2020 - 11.2021
Administration Clerk
Uncedo Service Taxi Association
03.2017 - 12.2019
Call center agent/second in command to Team leader
DMC debt management
01.2016 - 12.2016
National Diploma - Human Resources management and Practice (NQF Level 5)
MSC Business College
FET - Human Resource Management and practices (NQF Level 4)
MSC Business College
Grade 12 -
EDU-OPTIONS
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