Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Sinipha Gwejeka

Plettenberg Bay,WC

Summary

Dynamic professional with a strong background in customer service and guest relations management, honed at Beacon Island Resort. Proven ability to maintain a welcoming dining environment while delivering prompt service. Skilled in menu recommendations and adept at handling high-pressure situations, ensuring a positive experience for all guests.

Overview

3
3
years of professional experience

Work History

Waitress

Beacon Island Resort
12.2024 - 01.2026
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Bookseller

Bargain Books Plettenberg Bay
12.2022 - 01.2024
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Conducted regular inventory audits to maintain accurate records and identify potential areas for improvement in stock management processes.
  • Applied interpersonal and communication skills to establish selling relationship with customers.

Education

High School Diploma -

Murray High School
Plettenberg Bay
04.2001 -

Skills

Customer service

Dining area maintenance

Guest relations management

Menu recommendations

Timeline

Waitress

Beacon Island Resort
12.2024 - 01.2026

Bookseller

Bargain Books Plettenberg Bay
12.2022 - 01.2024

High School Diploma -

Murray High School
04.2001 -
Sinipha Gwejeka