Summary
Overview
Work History
Education
Skills
Timeline
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SINETHEMBA NGWABI

Waitress
Johannesburg
SINETHEMBA NGWABI

Summary

Dynamic and dedicated waitress with extensive experience at Jb's Corner, excelling in customer service and guest relations. Proven ability to enhance dining experiences through expert menu recommendations and attentive service. Skilled in maintaining cleanliness and fostering teamwork, ensuring a welcoming atmosphere even during peak hours.

Overview

1
Language

Work History

Jb's Corner

Waitress

Job overview

  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Sasscafe

Waitress
2025 - 2026 (1 education.year_Label)

Job overview

  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Proved successful working within tight deadlines and a fast-paced environment.

Fireroom

Waitress
2021 - 2024 (3 education.years_Label)

Job overview

Welcoming guest offering a bottle of still and sparkling

Gin Recommendations with the suitable mixer

Recommendations of starters and Mains using a tablet

Food and Wine pairing

Starters and Mains taken together for time frame

Recommendations of dessert

Recommendations of grappa,coffee tequila and jagermister

Education

Entumbane High
Bulawayo

O Level from Business

University Overview

Skills

Customer service

Dining area maintenance

Guest relations management

Menu recommendations

Greeting guests

Active listening

Cleanliness

Food and beverage pairings

Timeline

Waitress
Jb's Corner
Waitress
Sasscafe
2025 - 2026 (1 education.year_Label)
Waitress
Fireroom
2021 - 2024 (3 education.years_Label)
Entumbane High
O Level from Business
SINETHEMBA NGWABI Waitress