Sindisiwe Mncube
Waitress
Centurion
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
9
9
years of professional experience
1
1
Language
Work History
Waitress
Parrots Restaurant
04.2021 - Current
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Writing patrons' food orders on order slips, memorizing orders, or entering orders into computers for transmittal to kitchen staff.
- Checking patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serving food or beverages to patrons, and preparing or serving specialty dishes at tables as required.
Waitress
The Seven Villa Hotel
07.2016 - 03.2021
- Served food and/or beverages to patrons, prepared and served specialty dishes at tables as required.
- Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Upholded the ability to multitask efficiently, catering to multiple tables as well as helping out my fellow co-workers.
- Maintained the highest level of service and developed great communication between guests and co-workers that will ensure the guest a great experience.
- Prepared tickets, salads, drinks, serve wine, serve champagne, open bottles at the table.
- Generated several new relationships over time as a direct result of excellent service provided.
Education
National Senior Certificate -
SA College Private School
Beauty Therapy - Beauty Therapy
Yovate Beauty Academy
Pretoria, South Africa 04.2001 -
Skills
- Order processing and accuracy
- Understanding of food and beverage pairings
- Table Setting
- Cash management
- Greeting guests
- Handling complaints
- Menu knowledge
- Customer service
- Safe food handling
- Upselling techniques
References
Available upon request.
Timeline
Waitress
Parrots Restaurant
04.2021 - Current
Waitress
The Seven Villa Hotel
07.2016 - 03.2021
Beauty Therapy - Beauty Therapy
Yovate Beauty Academy
04.2001 -
National Senior Certificate -
SA College Private School
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