Keneilwe Shabalala
Food And Beverage Assistant
Centurion,South Africa
Summary
Dynamic Food and Beverage Assistant with proven expertise at Kleinkaap Boutique Hotel, excelling in guest services and food safety. Recognized for enhancing customer satisfaction through effective communication and teamwork, while maintaining high sanitation standards and ensuring order accuracy. Committed to fostering a collaborative environment that drives organizational growth.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Food and Beverage Assistant
Kleinkaap Boutique Hotel
Centurion
03.2021 - Current
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain sufficient supplies.
Education
High School Diploma -
Matric Certificate
Mpumalanga Skills
Food safety
Flexible scheduling
Table setting techniques
Organizational growth
POS system operation
Sanitation standards compliance
Food presentation talent
Order processing accuracy
Cash handling experience
Staff leadership
Order accuracy
Guest services
Upselling strategies
Teamwork
Teamwork and collaboration
Customer service
Timeline
Food and Beverage Assistant
Kleinkaap Boutique Hotel
03.2021 - Current
High School Diploma -
Matric Certificate