Sina Mabela
African
Summary
Reliable General Worker with expertise in maintaining cleanliness and safety in diverse environments. Ensures compliance with health and safety standards through effective site management and waste removal. Enhances customer satisfaction by providing attentive service and supporting stock management for optimal product availability. Demonstrates strong teamwork and flexibility, adapting to changing demands and collaborating effectively to contribute to a productive work setting.
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
General Worker
CITY OF TSHWANE MUNICIPAL
GAUTENG
01.2019 - Current
- Cleaned facilities thoroughly to ensure health and safety compliance.
- Maintained cleanliness and order in work areas, promoting a safe and pleasant environment.
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
- Assisted in work site cleanups, managing tasks including waste removal and cleaning debris.
- Assisted in site cleanups throughout operations and during day-close, promptly removing hazards and dismantling unused items, following safety regulations.
- Executed all tasks within deadlines and high-quality standards.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Cleaned and stored hand-held tools appropriately, prolonging working life and preventing damage.
Customer Assistant
EDCON LEGIT STORES
GAUTENG
03.2005 - 11.2010
- Addressed customer service enquiries quickly and accurately.
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Consulted with customers to help with purchasing decisions.
- Built relationships and maintained regular contact with customers to support continuous satisfaction.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Calculated and provided accurate change to customers after transactions.
- Maintained clean, tidy and organised checkout areas.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Completed daily records updates to track sales and accurate payment totals.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
- Packed and processed stock from fresh counters using wrapping machines.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
Education
Certificate of Higher Education - GRADE 12
TEBOGWANE COMPREHENSIVE HIGH SCHOOL
Ga-Rankuwa, GP01-2000
Skills
- Waste management
- Site cleanliness management
- Inventory management
- Customer service
- Customer relationship management
- Office administration
- Time management
- Task prioritisation
- Attention to detail
- Problem solving
- Team collaboration
- Flexibility
- Self-motivation
- Willingness to learn
- Self-Confidence
- Following instructions
Languages
English
Beginner
A1
Certification
- Level grade 12 [Area of certification]
- competence certificate
Timeline
General Worker
CITY OF TSHWANE MUNICIPAL
01.2019 - Current
Customer Assistant
EDCON LEGIT STORES
03.2005 - 11.2010
Certificate of Higher Education - GRADE 12
TEBOGWANE COMPREHENSIVE HIGH SCHOOL