Sizile Philadelphia Nkonde
Amersfoort
Summary
Customer-focused professional with experience in retail, customer service, and cosmetics consulting. Skilled in building strong relationships and maintaining high service standards. Prioritises tasks effectively, meets deadlines, and performs efficiently under pressure. Committed to contributing to organisational goals through reliable and accountable service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
General Worker
Roshcon Majuba Power Station
Amersfoort, South Africa
03.2015 - 11.2018
- Assisted with general housekeeping and cleaning of work areas to maintain a safe and organised environment.
- Loaded, unloaded, and transported materials, tools, and equipment to designated work areas.
- Executed manual labour tasks to support team operations and ensure efficient workflow.
- Assisted artisans and maintenance teams with routine maintenance and repairs to enhance operational reliability.
- Maintained cleanliness of plant facilities, workshops, and storage areas to promote a safe and organised work environment.
- Collected and disposed of waste materials in accordance with safety and environmental procedures.
- Operated basic hand tools and equipment safely and efficiently.
- Inspected work areas and reported hazards, damaged equipment, or unsafe conditions to supervisors.
- Complied with occupational health and safety regulations and site-specific procedures.
Sales Associate and Cosmetics Consultant
Ermelo Foschini
Ermelo, South Africa
02.2013 - 12.2014
- Promoted and sold products to achieve individual and store sales targets.
- Provided professional advice on cosmetics, skincare, fragrances, and beauty products.
- Guided customers in product selection to align with their needs and preferences.
- Demonstrated product features, benefits, and application techniques to customers.
- Resolved customer enquiries and concerns to enhance satisfaction and loyalty.
- Executed accurate sales transactions using point-of-sale (POS) system to ensure efficient service.
Education
Certificate of Higher Education - Wholesale & Retail
W&R SETA
Emalahleni01-2013
A-Levels - ICT
Siyawela Training Centre
Newcastle, KZNSkills
- Material handling
- Safety compliance
- Waste management
- Customer engagement
- Customer relationship management
- Team collaboration
- Time management
- Adaptive problem solving
- Conflict resolution
- Patience and empathy
- Resilient under pressure
Languages
English
Upper Intermediate
B2
Isizulu
Advanced
C1
Certification
- Grade 12
Timeline
General Worker
Roshcon Majuba Power Station
03.2015 - 11.2018
Sales Associate and Cosmetics Consultant
Ermelo Foschini
02.2013 - 12.2014
Certificate of Higher Education - Wholesale & Retail
W&R SETA
A-Levels - ICT
Siyawela Training Centre