Dynamic sales professional with a proven track record at P&S, excelling in territory management and key relationship management. Demonstrated ability to exceed sales targets through effective sales strategies and exceptional customer assistance. Recognized for outstanding communication skills and the ability to foster strong client relationships, ensuring high levels of repeat business.
Hi, I’m
Simphiwe Makhanya
Sale
Cosmo City
Summary
Overview
5
years of professional experience
Work History
P&S
Sales Agent
01.2024 - 12.2024
Job overview
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
B&P
Administrative Assistant
01.2023 - 10.2023
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
S&G
Retail Sales Associate
02.2020 - 08.2022
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Nondenisa Secondary SchoolDurban South Africa
University Overview
Carlton central
Course: computer literacy
Frankeistan
Course : cashier certificate
Skills
Territory Management
Timeline
Sales Agent
P&S
01.2024 - 12.2024
Administrative Assistant
B&P
01.2023 - 10.2023
Retail Sales Associate
S&G
02.2020 - 08.2022
Nondenisa Secondary School
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