Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Phyzel Mozumber

Phyzel Mozumber

Bloemfontein

Summary

Dynamic sales professional with proven success at Phyzel Mozumber, excelling in customer engagement and sales strategy development. Skilled in inventory management and conflict resolution, I consistently drive revenue growth and enhance customer satisfaction through tailored solutions and effective communication. Recognized for building strong client relationships and maximizing sales opportunities.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Talented Sales Agent with experience convincing, persuading and closing deals.

Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Driven Sales Agent with experience establishing and expanding market presence and maximizing growth.

Driven sales professional skilled and organized at providing top-notch customer service, managing cash and processing orders. Adept at engaging with clients and capturing attention in various product offerings.

Accomplished Sales Agent with extensive experience meeting aggressive sales goals. Skilled at building lasting relationships with customers and internal suppliers.

Creative Sales Agent with many years growing account bases for organizations across diverse industries. Prepares customized proposals based on client needs. Maximizes customer satisfaction and loyalty through quality servicing.

Personable Retail Sales Associate praised by management for exceeding sales target. Offers talent for identifying customer needs and upselling to higher-value products. Composed and articulate individual with expert-level product knowledge.

Goal-oriented professional brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service.

Award-winning Sales Agent with strong network of sector contacts. Blends strong communications, relationship building, and business acumen to fuel profits. Additional expertise includes training and management of sales forces.

Seasoned Sales Agent possessing broad knowledge of sales strategies and customer relationship management. Well-versed in identifying potential leads, negotiating deals, and closing sales. Strong communication skills combined with problem-solving abilities have consistently contributed to driving business growth. Made significant contributions to previous work environments by fostering long-term client relationships through personalized customer service.

Results-driven Sales Agent known for productivity and efficiency in task completion. Bring specialized skills in customer relationship management, negotiation tactics, and market analysis to every project. Excel with top soft skills such as communication, adaptability, and problem-solving to meet and exceed sales targets consistently.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.

Diligent professional offering experience in aggressively promoting and selling products to achieve company quotas and expectations. Accommodating, welcoming, and skilled in recommending merchandise based on individual requirements.

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Overview

1
1
year of professional experience
2024
2024
years of post-secondary education

Work History

Sales Agent

Phyzel Mozumber
Bloemfontein
01.2025 - 04.2025
  • Engaged customers by providing product information and answering inquiries.
  • Assisted in processing sales transactions using point-of-sale systems.
  • Maintained accurate inventory records and restocked merchandise as needed.
  • Collaborated with team members to create a welcoming store environment.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Supported promotional campaigns by arranging displays and materials effectively.
  • Handled customer complaints, ensuring timely resolution and satisfaction.
  • Monitored competitor activities to provide feedback on market trends and pricing strategies.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Reduced process lags by training employees on best practices and protocols.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Replenished and arranged items to maintain appearance.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Prepared and delivered appropriate presentations on products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Conducted market research to identify selling possibilities and evaluate customer needs.

Sales Representative

Phyzel Mozumber
Bloemfontein
01.2024 - 12.2024
  • Engaged customers to understand their needs and recommend suitable products.
  • Managed inventory levels by tracking stock and placing orders as necessary.
  • Demonstrated product features and benefits to enhance customer experience.
  • Assisted in training new staff on sales techniques and product knowledge.
  • Collaborated with team members to achieve sales goals and improve service delivery.
  • Processed transactions accurately using point-of-sale systems for customer purchases.
  • Resolved customer inquiries and complaints effectively to ensure satisfaction.
  • Maintained a clean and organized sales floor to promote a positive shopping environment.
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Negotiated pricing contracts with customers to maximize profits.
  • Provided technical support for customers using the company's products or services.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Reviewed monthly performance against targets set by management team.
  • Researched competitors' products, prices, and sales techniques.
  • Identified opportunities for cross-selling additional products and services.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Negotiated deals and handled complaints or objections.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recognized security risks to properly handle situations.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Recruited, hired and trained new hires to optimize profitability.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Reduced process lags by training employees on best practices and protocols.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Education

Navalsig Hight School
Bloemfontein, South Africa

Skills

  • Sales forecasting
  • Customer engagement
  • Inventory management
  • Market analysis
  • Customer relationship management
  • Sales strategy development
  • Technical support
  • Promotional campaign coordination
  • Sales reporting
  • Effective communication
  • Problem resolution
  • Team collaboration
  • Networking skills
  • CRM software usage
  • Conflict management
  • Business acumen
  • Performance tracking
  • Cold calling
  • Objection handling
  • Contract negotiation expertise
  • Sales strategies
  • Industry expertise
  • Closing sales
  • Social media marketing
  • Business development
  • Consultative selling
  • Client relations
  • Upselling strategies
  • Proposal development
  • Sales pipeline management
  • Closing deals
  • Territory management
  • Contract preparation
  • Sales presentations
  • Paperwork processing
  • Sales training
  • Call control
  • Sales follow-up
  • Building rapport
  • Lead generation
  • Customer assistance
  • Networking
  • Making offers
  • Key relationship management
  • Forms processing
  • Offering sales support
  • Sales software proficiency
  • Strategy development
  • Adaptability to change
  • Product merchandising
  • Territory mapping
  • Sales consultation
  • Sales closing
  • Field sales
  • Event participation
  • Customer success management
  • Revenue generation

Accomplishments

Yes

Languages

English
First Language
Afrikaans
Intermediate (B1)
B1
Sotho
Upper Intermediate (B2)
B2

Timeline

Sales Agent

Phyzel Mozumber
01.2025 - 04.2025

Sales Representative

Phyzel Mozumber
01.2024 - 12.2024

Navalsig Hight School
Phyzel Mozumber