SIMPHIWE KATLEGO MOKATSE
Protea North
Summary
Multiskilled professional with 8+ years' experience across logistics, administration, customer support, and event execution. Known for a proactive approach, team spirit, and the ability to handle pressure with precision and reliability. Currently seeking a full-time role to contribute immediately while working toward long-term goals in logistics and leadership.
Overview
13
13
years of professional experience
Work History
Medical Billing Administrator & Data Capturing
MSA Outsourcing
07.2025 - Current
- Administrative & Medical Billing
- Medical Billing Administration
- Therapy Session Billing & Allocation
- Data Capturing & Record Management
- Confidential & HIPAA-Compliant Data Handling
- Error Identification & Billing Corrections
- Compliance Monitoring (90-Day Billing Rule)
- Systems & Technical Skills
- CRM Systems
- Medical Billing Platforms (YSL Cares, IMA)
- Document Management (PDF Uploads & Verification)
- Microsoft Excel
- Google Sheets
- Fast & Accurate Typing
- Operational & Soft Skills
- High-Volume Data Processing
- Strong Attention to Detail
- Cross-System Data Verification
- Time Management & Multitasking
- Problem-Solving
- Customer Service & Professional Communication
General Admin (Call Center)
SBuys Pharmacy
01.2024 - 01.2025
- Managed high volumes of inbound and outbound stakeholder communication, liaising with patients, service providers, and third parties to secure approvals and ensure seamless operational flow.
- Maintained accurate data capturing and reporting systems, ensuring compliance, traceability, and real-time visibility for operational decision-making.
- Coordinated end-to-end logistics operations, including stock control, packing, dispatch, and delivery tracking, ensuring efficiency and adherence to strict timelines.
- Monitored distribution channels and conducted proactive follow-ups to confirm successful deliveries, resolving logistical challenges quickly to maintain service levels.
- Supported full-cycle operational administration, including documentation, scheduling, and workflow coordination to improve overall team productivity.
Logistic Manager | Event Setup Lead & Execution | Driver | Procurement Coordinator
Urban Nation Group Pty (Ltd)
01.2019 - 01.2024
- Highly organised and detail-driven operations professional with extensive experience in logistics coordination, event execution, and supply chain management.
- Proven track record of successfully managing roadshow campaigns for blue-chip companies across South Africa, ensuring seamless delivery from planning through to post-event reporting.
- Experienced in overseeing end-to-end event logistics, including stock control, supplier coordination, staff management, and on-site execution in fast-paced, high-pressure environments.
- Adept at managing Excel-based stock capturing and reconciliation with a strong focus on accuracy and zero-error outcomes.
- Key Strengths & Deliverables:
- End-to-end logistics management: receiving, warehousing, distribution, and on-site deployment.
- Accurate stock control, reconciliation, and post-event reporting (Excel-focused).
- Coordinating suppliers, event staff, transport, and timelines to ensure seamless delivery.
- Managing procurement processes and ensuring cost-effective sourcing.
- Leading successful road-managed campaigns and activations across multiple regions.
- Ensuring world-class campaign setups and execution aligned with client expectations.
- Implementing operational policies, safety standards, and security procedures.
- Maintaining high standards of health & safety for staff and equipment.
- Troubleshooting live event challenges and delivering solutions under pressure.
- Known for being reliable, hands-on, and adaptable, with the ability to work flexible hours including weekends.
- Strong communicator with excellent problem-solving skills, committed to delivering high-quality events and operational excellence.
Off-plan Property Agent
Lawmonza
01.2017 - 01.2018
- Guided and assisted buyers and sellers in the marketing and purchasing of properties.
- Managed sales of off-plan houses, ensuring smooth transactions from initial inquiry to finalization.
- Provided expert advice on market trends, property valuations, and investment opportunities.
- Negotiated contracts and facilitated successful property transactions.
Healthcare Administrative Assistant | Data Management & Patient Services
Glenharvie and Zuurbekom Clinic
01.2013 - 01.2016
- Managed patient records and healthcare data using electronic data management (Tier.Net).
- Maintained organized administrative systems.
- Scheduled appointments and tracked immunizations.
- Conducted data collection and validation for health metrics.
- Supported TB, ANC, and chronic illness tracking.
- Managed patient data and supported clinic operations, ensuring records and smooth service delivery.
Education
Matric -
T.H.S LANGLAAGTE HIGH SCHOOL
Microsoft Computer Literacy -
PHILANI DEVELOPMENT CENTER
Skills
- Logistics Coordination
- Event Setup and Campaign Activation
- Event Execution Specialists
- Customer and Client Relations
- Data Capturing and Administrative Support
- Microsoft Office (Word, Excel, PowerPoint)
- TierNet Data System
- Communication and Problem Solving
- Leadership and Team Collaboration
- Medical Billing Administration
References
- Lusanda Dlamini, Team Leader, MSA Outsourcing Solutions, 0684818538
- Beulah Gogt, HR Assistant, SBuys Pharmacy, 0187885814
- Buhle Lumko, Account Operation Manager, Urban Nation Group Pty (Ltd), 0814886771
- Tshepo Monareng, Human Resource, LawMonza, 0791174504
- Nhlanhla Mchunu, Sub District Manager, Department of Health /Glenharvie and Zuurbekom, 0727709758
Languages
- Sesotho
- Zulu
- Tsonga
- Sepedi
- Afrikaans (basic)
- English
- Sesotho
- Zulu
- Tsonga
- Sepedi
- Afrikaans (basic)
Timeline
Medical Billing Administrator & Data Capturing
MSA Outsourcing
07.2025 - Current
General Admin (Call Center)
SBuys Pharmacy
01.2024 - 01.2025
Logistic Manager | Event Setup Lead & Execution | Driver | Procurement Coordinator
Urban Nation Group Pty (Ltd)
01.2019 - 01.2024
Off-plan Property Agent
Lawmonza
01.2017 - 01.2018
Healthcare Administrative Assistant | Data Management & Patient Services
Glenharvie and Zuurbekom Clinic
01.2013 - 01.2016
Matric -
T.H.S LANGLAAGTE HIGH SCHOOL
Microsoft Computer Literacy -
PHILANI DEVELOPMENT CENTER