Silumko Gqamane
Sales Manager
Mthatha,EC
Summary
Dynamic Sales Manager with a proven track record at Metropolitan Life Insurance, excelling in sales planning and client relationship management. Achieved consistent sales growth by implementing strategic initiatives and fostering strong client connections. Adept at leading teams and generating leads, driving success through motivation and exceptional service.
Overview
31
31
years of professional experience
Work History
Sales Manager
Metropolitan Life Insurance
Mthatha, Eastern Cape, South Africa
08.2018 - 06.2026
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Manager
Old Mutual Group Schemes
03.2012 - 07.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Financial Advisor
Old Mutual Group Schemes
08.2007 - 02.2012
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Client Service Coordinator
Old Mutual Group Schemes
06.2002 - 07.2007
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Client Service Clerk
Old Mutual Group Schemes
03.1995 - 05.2002
- Maintained and organized service reception area and checkout counters.
- Processed transactions quickly and accurately, resulting in reduced wait times for customers.
- Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to company policies.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
Education
High School Diploma -
Ngangelizwe High School
Mthatha 04.2001 -
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Lead generation
Accomplishments
Outstanding Achievers' Convention 2010 - Swaziland
Outstanding Achievers' Convention 2011 - Victoria Falls Zimbabwe
Outstanding Achievers' Convention 2012 - Mauritius
Outstanding Achievers' Convention 2014 - Cape Town
Timeline
Sales Manager
Metropolitan Life Insurance
08.2018 - 06.2026
Sales Manager
Old Mutual Group Schemes
03.2012 - 07.2017
Financial Advisor
Old Mutual Group Schemes
08.2007 - 02.2012
Client Service Coordinator
Old Mutual Group Schemes
06.2002 - 07.2007
High School Diploma -
Ngangelizwe High School
04.2001 -
Client Service Clerk
Old Mutual Group Schemes
03.1995 - 05.2002