Silindokuhle Mpontshane

Duties:

• Do pre-test on equipment allocated for functionality, ensure access to front end system, and report any issues to the Team Leader.
• Collect and record all card stock received and ensure safekeeping of stock on hand.
• Issue card to customer upon verification and capture information on the front-end system as per SOP.
• Record each Card issued to beneficiaries or transferred to card issuers in the same centre.
• Updating of statistics on number of cards issued and customers assisted.
• Attending to queries related to the lost cards, pin resets and or damaged cards.
• Balance and return all unused cards at the end of each day to the designated official for recording and
  safekeeping.
• Report any system related issues to the Team Leader and/or contact centre to assist in resolution.
• Send daily reports, statistics as per SOP to Team Leader on daily basis or as and when required.
• Assist Team Leader to monitor queues at the collection site while ensuring that elderly, disabled and sick customers are assisted speedily.

Duties:

• Managing communication goals, assessing client's public image.
• Planning and managing VMMC (Voluntary Medical Male Circumcision) camps in uMkhanyakude Health District.
• Provide advice to management on strategic communication matters such as patients complaints.
• Monitor VMMC performance versus targets, and revise VMMC schedules accordingly.
• Coordinate events and campaigns for Vana Horizons.
• Ensure that staff members and community are aware of current and upcoming events.
• Rendering effective two-way communication service in ensuring mutual understanding between Vana Horizons and its publics or relevant stakeholders.
• Taking photographs at events and campaigns for support of articles.
• Typing reports and creating presentations using Microsoft office applications.
• Compiling and producing monthly statistics reports.
• Identify errors, correct, and verify data entry using appropriate quality control methods
• Keeping client's appointments on schedule and attending to client's complaints.

Duties:

• Carrying out administrative tasks.
• Helping students who need extra support to complete tasks
• Supervising group activities after lessons.
• Helping Teachers with lesson preparation, including collecting materials and setting up equipment.
• Reviewing lessons with students on a one-on-one basis or in small groups
  Supervising learners in class.
• Giving extra help to students who need special accommodations or are struggling with a concept.