SILIBONGILE NTOMBIYENKOSI MAZIBUKO
Professional Nurse/Midwife
Newcastle
Summary
Experienced healthcare professional with 19+ years' experience in the reproductive health sector. Expertise in clinical training, healthcare management, and reproductive health services. Demonstrated leadership as Centre Manager and Clinical Trainer at Marie Stopes South Africa, committed to improving patient care and outcomes. Thrives under pressure, excelling in both management and service delivery roles. Passionate about training healthcare professionals and managing high-performing teams. Currently pursuing Basic HIV Course through Clinical Care Platform. Determined Professional Nurse/Midwife focused on boosting productivity and streamlining procedures. Skilfully oversees financial, personnel, and operational facets for smooth operations. Expertly balances targets with available resources for long-term success.
Overview
1827
1827
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Centre Manager
Marie Stopes South Africa
Durban
06.2008 - 08.2024
- Managed clinics' day-to-day operations, ensuring adherence to clinical standards, team efficiency, and high-quality patient care, including family planning, STI management, HIV testing, and TOP services
- Achieved financial targets, maintained client confidentiality, and handled clinical incidents while ensuring all nurses operated within legal scope
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
Clinical Trainer
Marie Stopes South Africa
Coastal And Inland Region
01.2013 - 01.2024
- Developed and delivered clinical training for healthcare professionals, ensuring compliance with MSI protocols and high standards of care in reproductive health services
- Conducted competency assessments, quality audits, and provided mentorship to support continuous professional development
- Trained and supported new recruits for MSSA
Professional Nurse
Marie Stopes South Africa
Durban And Johannesburg
06.2008 - 01.2024
- Provided comprehensive nursing care in maternity and reproductive health, managing medical emergencies in obstetrics and sexual reproductive care services to ensure patient safety and high-quality care
- Conducted comprehensive health assessments to identify potential issues requiring intervention or further evaluation.
- Promoted safe and hygienic environment through diligent infection control practices.
- Maintained strict adherence to regulatory guidelines while performing nursing duties, ensuring compliance with all applicable standards.
- Improved patient outcomes by developing and implementing individualized care plans.
- Promoted a safe and hygienic environment through diligent infection control practices.
Midwife
Benedictine Government Hospital
Nongoma
07.2005 - 05.2008
- All Midwife duties including Prenatal care, Postpartum care health screenings, diagnosing, educating, liaising, referrals, counseling, labour and delivery
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
- Reduced complications during childbirth with vigilant monitoring of maternal and fetal wellbeing throughout labor.
- Promoted a safe and comfortable birthing environment by implementing evidence-based practices in pain management techniques.
Sales Advisor
Melmoth Electronics and Refrigerators
Ulundi
03.199 - 10.199
- Advised customers on electronic products, ensuring customer satisfaction and increased sales
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Increased sales by offering advice on purchases and promoting additional products.
Student Tourist Guide
KwaZulu Monuments and Culture
Ulundi
01.199 - 01.199
- Conducted guided tours of cultural monuments, sharing historical and cultural knowledge with visitors
- Built personal relationships with guests to promote positive experiences.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
Education
Diploma in Nursing Science - General, Community, and Midwifery
Ngwelezane Nursing College (Benedictine Campus)
Nongoma, South Africa 06.2001 - 06.2005
Skills
Leadership & Team Management
Clinical Training & Mentorship
Reproductive Health Services
Crisis Management & Medical Emergencies
Operational Efficiency & Quality Assurance
Patient Counseling & Care
Family Planning, HIV/AIDS, and STI Management
Ultrasound & Medical Procedures
Infection Control & Prevention
Stakeholder Collaboration & Partnership Development
Report Writing & Data Analysis
Computer Literacy (Microsoft Word, Excel, PowerPoint)
Staff leadership
Financial reporting
Operations management
Certification
Termination of Pregnancy and Reproductive Health Matters, Ipas & KZN Department of Health, 2017
Personal Information
- Date of Birth: 10/22/76
- Driving License: Code 10/C1
Timeline
Clinical Trainer
Marie Stopes South Africa
01.2013 - 01.2024
Centre Manager
Marie Stopes South Africa
06.2008 - 08.2024
Professional Nurse
Marie Stopes South Africa
06.2008 - 01.2024
Midwife
Benedictine Government Hospital
07.2005 - 05.2008
Diploma in Nursing Science - General, Community, and Midwifery
Ngwelezane Nursing College (Benedictine Campus)
06.2001 - 06.2005
Termination of Pregnancy and Reproductive Health Matters, Ipas & KZN Department of Health, 2017
Infection Prevention Course, Marie Stopes International
Family Planning & STI Management Courses, Marie Stopes International
Medical Emergencies Management Course, Marie Stopes International
Training of Trainers, Marie Stopes International
Dispensing Course, Limpopo University (Sefako Makgatho Health Sciences University)
Obstetric & Gynaecology Ultrasound, Foundation for Professional Development
Customer Care Services Course, ELTEE Training
Obstetric Ultrasound Training, Sonography Training Solutions
Sales Advisor
Melmoth Electronics and Refrigerators
03.199 - 10.199
Student Tourist Guide
KwaZulu Monuments and Culture
01.199 - 01.199
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