Sign Mawunda
Healthcare Worker
Hermanus,Western Cape
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Waitress
McDonald's Restaurants
Hermanus
02.2019 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Education
No Degree -
St John
Zimbabwe 02.2015 - 02.2019
Skills
Beverage preparation
Menu memorization
Ordering procedures
Hospitality service expertise
Food station setup
Front-of-house display creation
Cash handling
High-volume dining
Upselling techniques
Order delivery practices
Point of sale operation
Bar terminology
Food running
Guest seating arrangements
To-go order preparation
Wine service
Order accuracy
Daily specials memorization
Performance improvement
Food preparation and safety
Tableside Service
Table setting knowledge
Wine knowledge
Compliance standards
Guest relations management
Stocking and replenishing
Sales expertise
Dining area maintenance
Food and beverage pairings
Banquet coordination
Item promotion
Accurate money handling
Bill computation
Food spoilage prevention
Menu presentation
Timeline
Waitress
McDonald's Restaurants
02.2019 - Current
No Degree -
St John
02.2015 - 02.2019