Sibusiswe Gumede
Johannesburg,Gauteng
Summary
Detail-oriented professional with expertise in food preservation, health and safety certification, and hygiene standards. Skilled in equipment handling, bookkeeping, and customer service, ensuring compliance with security protocols. Experienced in administration, invoice processing, and data analysis, with proficiency in Microsoft Office Suite. Focused on utilising skills to support organisational goals and promote continuous improvement.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work history
Food Service Aid
Head Of the Department of Roads and Transport
Johannesburg, Gauteng
2025.03 - Current
- Maintained quality control measures for food, ensuring compliance with hygiene standards and guest satisfaction.
- Apply hygiene and safety measures.
- Served food and beverages to guests during events.
- Provide catering support services.
- Served refreshments to HOD and visitors, ensuring timely delivery and satisfaction.
- Set up and convey crockery, cutlery and equipment to dining areas.
- Clean kitchen utensils and equipment.
- Removed garbage from disposal areas to maintain cleanliness. Prepare food, snacks and beverages (water, tea, coffee, milk, sugar and cold drinks).
- Keep stock of kitchen utensils and equipment
- Maintain the stock register.
- Managed food supplies, tracking inventory and reporting waste to minimise losses.
- Ensure prior knowledge of the HOD’s meetings so that proper preparations are made.
Librarian
Larice Book Store
Durban, KwaZulu-Natal
2022.04 - 2023.09
- Coordinated outreach events for bolstering community engagement with the library.
- Developed an engaging reading programme for increased literacy rates.
- Implemented storytelling sessions, fostering love for books among young visitors.
- Organised book clubs to promote intellectual discussions among patrons.
- Researched and recommended relevant materials, enhancing patrons' learning journey.
- Educated young visitors on library procedures to enhance their understanding and usage.
- Explained use of library services and equipment to customers.
- Organised an extensive collection of books, periodicals and printed media for easy retrieval.
- Processed library materials for check-in, check-out, and renewal to maintain accurate records.
- Ensured efficient service with meticulous record-keeping tasks.
- Established a welcoming environment with regular cleaning and organising duties.
Receptionist
Bentley Lodge
Durban, KwaZulu-Natal
2020.12 - 2021.09
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Upheld confidentiality with sensitive information handling procedures.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained accurate logs of visitor entries for security purposes.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Assisted with administrative tasks, improving overall functionality of the office.
- Uphold confidentiality with sensitive information handling procedures.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Maintained accurate and up-to-date records for smooth handovers.
- Completed data entry tasks whilst adhering to strict deadlines.
- Collaborated with team members in organising company events; enhancing team cohesion and morale-building activities.
Education
Diploma of Higher Education - Business Administration
Durban University of Technology
Durban, KwaZulu-Natal 2021.02 - 2023.12
Skills
- Food safety standards
- Food handling compliance
- Hygiene awareness
- Safety certification
- Food preservation
- Nutritional knowledge
- Catering coordination
- Quality assurance
- Kitchen collaboration
- Waste reduction strategies
- Office software proficiency
- Microsoft Office
- Administration
- Office proficiency
- Email correspondence
- Customer Service
- Discretion and confidentiality
- Equipment handling
- Menu development
Languages
English
Proficient (C2)
IsiZulu
Proficient (C2)
Timeline
Food Service Aid
Head Of the Department of Roads and Transport
2025.03 - Current
Librarian
Larice Book Store
2022.04 - 2023.09
Diploma of Higher Education - Business Administration
Durban University of Technology
2021.02 - 2023.12
Receptionist
Bentley Lodge
2020.12 - 2021.09