Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Shaun Stuart

Shaun Stuart

Restaurant Manager/Waiter
Cape Town

Summary

I am an ambitious,determined and selfless young man who has gained alot through commitment and dedication to my Craft. Having been born in a family that was in the hospitality industry, I did get exposed at what it means to be hospitable and cartious. My carrer started early 2009 as a waiter and quickly got promoted to a floor Manager at Cappuccinos Wonderboom.

Overview

16
16
years of professional experience
6
6
years of post-secondary education
15
15
Certifications

Work History

Waiter

Den Anker
10.2023 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Sales Executive

Mc Carthy Vw Silveroaks
06.2020 - 03.2023
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

Restaurant Manager

Tashas Menlyn Maine
02.2018 - 12.2019
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Restaurant Owner/Operator

Cappuccinos Middelburg
04.2012 - 04.2017
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily activities of restaurant and Number employees.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Recruited, hired, and trained talented staff to fill vacancies.

Restaurant Manager

Cappuccinos Wonderboom
11.2009 - 03.2012
  • Carefully interviewed, selected, trained, and supervised staff.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Education

Ordinary Level

Jameson High School , Kadoma Zimbabwe
01.1999 - 12.2002

Advanced Level - NONE ENGLISH

Jameson High School , Kadoma Zimbabwe
01.2003 - 12.2004
ENGLISH/AFRICAANS

Skills

*Restaurant Manager:*

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Accomplishments

  • EMOTIONAL WELL-BEING AND SOCIAL NEEDS, SERVING MEALS AND ASSISTING FEEDING.SYOSEN
  • Sales Executive Training
  • This is to certify that, VW Silveroaks Cars South Africa
  • Attended the SydSen Cars Sales Executive Programme
  • Subjects
  • Introduction - Perception and
  • Communication
  • Car Sales Process
  • Science of Persuasion
  • Activity Mapping
  • Goal Setting
  • FACILITATORAugust 2021
  • E
  • Bidvest
  • McCarthy :

Certification

Diploma sales and marketing

Timeline

Waiter - Den Anker
10.2023 - Current
Sales Executive - Mc Carthy Vw Silveroaks
06.2020 - 03.2023
Restaurant Manager - Tashas Menlyn Maine
02.2018 - 12.2019
Restaurant Owner/Operator - Cappuccinos Middelburg
04.2012 - 04.2017

Level 1 first aid

04-2010
Restaurant Manager - Cappuccinos Wonderboom
11.2009 - 03.2012

Diploma sales and marketing

12-2006
Jameson High School - Advanced Level , NONE ENGLISH
01.2003 - 12.2004
Jameson High School - , Ordinary Level
01.1999 - 12.2002

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Shaun StuartRestaurant Manager/Waiter