Nhlakanipho Mkhize
Waitron
Summary
Waiter delivering accurate table service across 5–7 tables per shift in a fast-paced dining room. Handles guest seating, order accuracy, food and beverage service, and payment processing while keeping tables and service areas organized. Supports kitchen and front-of-house teams to maintain smooth service and guest satisfaction.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Waiter
9th Avenue Marina.
03.2023 - Current
- Taking food and beverage orders accurately
- Serving food and drinks efficiently
- Ensuring customer satisfaction throughout the dining experience
- Welcoming and seating guests in a friendly and professional manner
- Handling bills and processing payments
- Maintaining cleanliness and organization of tables and service areas
- Assisting kitchen staff when needed
- Working as part of a team in a fast-paced environment
Education
Technical College - undefined
Berea Technical College
Durban11.2022
Skills
Guest service
Order accuracy
Table service
Cash handling
Menu knowledge
Seating coordination
Reservation management
Queue management
Team communication
Sanitation standards
POS systems
Upselling techniques
Restaurant opening procedures
Restaurant closing procedures
References
Wandile, Mtshali, senior Manager, +27 (65) 849-1892, Theodorus Chiloane Head Chef, +27 72 032 7507
Interests
Passionate about cooking and learning new food preparation techniques
Enjoy working in team environments and building positive relationships with colleagues
Interested in hospitality trends and improving customer service skills
Participating in community and social activities
Maintaining a healthy and active lifestyle
Training
- Kitchen Training 9th Avenue – Durban October 2022 – October 2023
- Trained in food preparation, kitchen operations, and food safety standards
- Assisted chefs with meal preparation and plating
- Maintained cleanliness and organization in the kitchen
- Learned teamwork and time management in a fast-paced environment Front of House Training 9th Avenue – Durban October 2023 – January 2024
- Trained in customer service and guest relations
- Learned order taking, table service, and menu knowledge
- Assisted with maintaining a welcoming dining environment
Certification
N6 Hospitality and Management
Timeline
Waiter
9th Avenue Marina.
03.2023 - Current
Technical College - undefined
Berea Technical College