Shaun Brooker
Sales And Marketing
Cape Town,WC
Summary
Accomplished Managing Director at SB Power Pty Ltd, adept in business development and operations management in the Solar Industry. Excelled in fostering client relationships and expanding market presence, achieving consistent revenue growth. Skilled in mentoring and sales leadership, significantly enhancing team performance and customer satisfaction. Demonstrates a proven track record of strategic planning and partnership negotiation to drive success.
Overview
23
23
years of professional experience
Work History
Managing Director
SB Power Pty Ltd
2022.11 - 2024.02
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
Solar and Back-up Power Sales Consultant
Self Employed
2009.03 - 2022.11
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
3phase Sales Representative
Channel Data - Powermode
2005.01 - 2009.01
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
Branch Manager
PSS Distributors
2001.01 - 2004.12
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Assessed employee performance and developed improvement plans.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Education
MCSE NT4
Dynamix
Cape TownHigh School Diploma -
Cape Technical College
Cape Town 2001.04 -
Skills
- Sales Leadership
- Mentoring and training
- Recruitment Strategies
- Business Development
- Staff Management
- Operations Management
- Client Relationships
Timeline
Managing Director
SB Power Pty Ltd
2022.11 - 2024.02
Solar and Back-up Power Sales Consultant
Self Employed
2009.03 - 2022.11
3phase Sales Representative
Channel Data - Powermode
2005.01 - 2009.01
High School Diploma -
Cape Technical College
2001.04 -
Branch Manager
PSS Distributors
2001.01 - 2004.12
MCSE NT4
Dynamix
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