Sharon Sambo
Malamulele
Summary
Dedicated Sales Consultant adept at cultivating strong client relationships and delivering exceptional after-sales service. Drives customer satisfaction by identifying upselling opportunities and providing friendly, responsive service. Focuses on enhancing client experiences while ensuring compliance with banking principles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales consultant
ABSA Bank
12.2016 - Current
- Achieved company targets by implementing successful sales strategies.
- Identified and converted leads into sales, expanding client base.
- Listened intently to customers to identify upselling opportunities.
- Conducted needs analysis to match clients with suitable accounts.
- Guided clients through investment options to optimise their portfolios.
- Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
- Developing relationships with clientss
- Built exceptional customer satisfaction by delivering friendly service.
- Credit analysis and credit scoring
- Secured a permanent position
- Left to pursue new opportunities
Education
BTECH - Economic Management Analysis
Tshwane University of Technology
Pretoria, GP12-2015
National Diploma - Economic Management Analysis
Tshwane University of Technology
Pretoria, GP12-2013
National Senior Certificate - NATIONAL SINIOR CERIFICATE
EPP Mhinga secondary school
Malamulele, LP12-2008
Skills
- Credit & banking principles
- Compliance knowledge
- Financial product knowledge
- Banking administration
- Sales and selling
- Needs analysis
- Client service
- Financial analysis
- Cash flow analysis
- Financial ratios
- Structuring facilities
- Motivating credit applications
- Client relationship management
- Customer service
- Needs assessment
- Lead conversion
- Sales and marketing
- Product knowledge
Languages
Xitsonga
Proficient
C2
English
Advanced
C1
Tswana
Beginner
A1
Zulu
Intermediate
B1
Custom Section
- Moonstone, RE5 Regulatory Examination: Representatives in all categories of FSPs, 2025-05-01
- Guarantee Trust Corporate Support Service, Bank seta funded work readiness programme, Study and training tools for professional including dictionary and communication course, Rules of professional conduct, Office orientation and basic staff hats, Computer Ms Word and Ms Excel, Banking course (banking / credit environment stimulating), 5 months (2016-04-01 to 2016-08-01)
References
- Annikie Madzivanzira, Absa bank, 015 851 7729, 082 409 5003
- Ntsako Brancon (branch manager), Absa bank, 015 780 6536, 073 230 8386
Certification
- REGULATORY EXAM 5 RE5
Timeline
Sales consultant
ABSA Bank
12.2016 - Current
BTECH - Economic Management Analysis
Tshwane University of Technology
National Diploma - Economic Management Analysis
Tshwane University of Technology
National Senior Certificate - NATIONAL SINIOR CERIFICATE
EPP Mhinga secondary school