Sharon Mochware

Receptionist|Virtual Assistant

Rustenburg

Summary

Proactive and detail-oriented professional with a proven track record at D R HYDRAULICS AND ENGINEERING, where I excelled in office administration and time management. Demonstrated ability to enhance client satisfaction and streamline office operations, showcasing exceptional organizational skills and a professional demeanor.

Overview

years of professional experience

Certifications

Work History

Receptionist

D R HYDRAULICS AND ENGINEERING

11.2021 - 08.2024

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Corresponded with clients through email, telephone, or postal mail.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Higher Certificate - Life And Environmental Science

University of South Africa

04.2023

Skills

Time management

Certification

Project Management

Timeline

Virtual assistant

11-2024