Shannon Rose
REGIONAL SALES & CONTRACTS EXECUTIVE MANAGER
Durban
Summary
Accomplished in transforming sales strategies and client relationships, I spearheaded teams at U&G Fabrics and Woolworths, driving significant market growth. Expert in sales planning and staff management, my leadership boosted team performance and fostered robust client partnerships, achieving notable sales targets and enhancing customer satisfaction.
Overview
34
34
years of professional experience
Work History
Sales Manager
U&G Fabrics
Durban, South Africa
11.2022 - Current
- Managed contracts and worked on large-scale projects
- Oversaw fabric specifications, ensuring the correct selection for each project
- Led and coordinated a team of sales representatives across multiple regions
- Managed turnkey projects from initiation to completion
- Ensured sales reps were actively prospecting and acquiring new customers
- Provided guidance and training to sales reps to achieve sales targets
- Developed strategic plans for driving product sales in assigned regions
- Collaborated with clients to understand their needs and deliver tailored fabric solutions
Regional Sales Manager
Fryetts Fabrics
England, United Kingdom
11.2021 - 11.2022
- Sold fabric, wallcoverings, and related products to various clients
- Managed contracts and tenders for time shares, B&Bs, and restaurants
- Developed and maintained relationships with key clients in the hospitality sector
- Oversaw regional sales operations, ensuring growth and meeting targets
- Coordinated product selection and project specifications with clients
- Provided tailored solutions to meet client needs and project requirements
- Negotiated pricing and terms for tenders and contracts
- Supported marketing and promotional efforts within the region
Decorator
B.ROSE
England, United Kingdom
11.2020 - 11.2021
- Developed space planning concepts, color palette selections, and textile presentations.
- Led interior design across conceptual, schematic, design development, and construction document phases.
- Participated in furniture selection and documentation of specifications.
- Created professional presentations to creatively communicate design intent and direction.
Regional Sales & Export Manager
U&G Fabrics
Durban, South Africa
01.2019 - 01.2020
- Directed a national team of sales representatives, optimizing sales strategies and performance.
- Administered comprehensive contracts, specializing in fabric and wallpaper selections for turnkey projects.
- Successfully acquired and oversaw hospitality contracts, enhancing market penetration in hotels, game lodges, timeshares, hospitals, restaurants, and B&Bs.
- Expertly recommended and supplied medical-grade fabric solutions for healthcare facilities.
Managing Partner
Home Flair
Durban, South Africa
01.2015 - 01.2019
- Managed comprehensive retail order processes for two major retail stores, delivering end-to-end turnkey design and installation services.
- Coordinated and fulfilled franchise orders, ensuring brand consistency and customer satisfaction.
- Streamlined online order systems to enhance e-commerce efficiency and customer engagement.
- Developed and maintained relationships with a diverse customer base of interior designers and decorators, driving repeat business and referrals.
- Secured and managed hospitality contracts with hotels, game lodges, timeshares, hospitals, restaurants, and B&Bs, expanding market reach.
- Sustained a robust sales portfolio that included custom-made-to-measure (CMT) curtaining, flooring, shutters, blinds, and wallpaper, complete with professional installation services.
National Sales Manager
U&G Fabrics
Durban, South Africa
01.2005 - 01.2015
- Managed national sales programs, supervised over 10 sales representatives and evaluated KPIs for promotional opportunities.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Established a high-performance culture by setting clear expectations, providing ongoing feedback, and rewarding top performers.
- Analyzed industry trends to maintain a competitive edge in pricing strategies and product offerings.
Business Owner
SHANNON ROSE INTERIOR DECOR C.M.T & INSTALLATIONS
Durban, South Africa
01.1994 - 01.2005
- Managed a team of 12 skilled professionals, including machinists and upholstery fitters, to deliver high-quality soft furnishing solutions.
- Specialized in the manufacture of bespoke window treatments, such as curtains, fabric blinds, quilting, upholstery, and soft accessories.
- Provided comprehensive turnkey services, encompassing fabric selection, treatment proposals, precise measuring, cost estimation, and final installation.
- Catered to a diverse clientele including interior designers, decorators, direct residential customers, and the hospitality sector.
- Successfully executed projects across various locations, including RSA, UK's prestigious Knightsbridge, and Tanzania's renowned Golden Tulip hotel in Dar es Salaam.
Textiles Manager-Apparel & Home Furnishings
Woolworths
Bloemfontein, South Africa
01.1991 - 01.1994
- Spearheaded a team of 10 sales professionals, driving daily sales in the textile sector.
- Oversaw store operations, ensuring adherence to established procedures.
- Managed annual budgeting, including monthly breakdowns and adjustments to staff costs.
- Implemented and maintained robust store systems and procedures.
- Conducted stock control, including inventory audits and meeting shrinkage targets.
- Handled HR/IR matters, fostering a productive work environment.
- Led staff training and development, utilizing P.D.S/P.D.D for employee growth.
- Delivered exceptional customer service, enhancing client satisfaction.
- Performed key competitor analysis, providing strategic insights to Head Office.
- Expertly managed product ordering to align with customer demographics and size ratios.
Education
High School Diploma -
Stanger High School
Stanger 04.2001 -
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Timeline
Sales Manager
U&G Fabrics
11.2022 - Current
Regional Sales Manager
Fryetts Fabrics
11.2021 - 11.2022
Decorator
B.ROSE
11.2020 - 11.2021
Regional Sales & Export Manager
U&G Fabrics
01.2019 - 01.2020
Managing Partner
Home Flair
01.2015 - 01.2019
National Sales Manager
U&G Fabrics
01.2005 - 01.2015
High School Diploma -
Stanger High School
04.2001 -
Business Owner
SHANNON ROSE INTERIOR DECOR C.M.T & INSTALLATIONS
01.1994 - 01.2005
Textiles Manager-Apparel & Home Furnishings
Woolworths
01.1991 - 01.1994