Shalom Thobeka Andile Thompson

• Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
• Utilized CRM software to maintain accurate records of client interactions, preferences, and follow-up activities.
• Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
• Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
• Managed inventory effectively, ensuring optimal vehicle selection and availability for prospective buyers.
• Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.

• Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
• Achieved service time and quality targets.
• Produced high-volume orders to effectively meet customer demand.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.

Contact potential customers and sell Insurance.

Dealt with Outbound calls and offered Funeral cover .

• Analyzed customer needs and provided the best options, upselling products and services.
• Maintained pleasant and cordial attitude at all times, even when issues arose.
• Engaged customers and provided high level of service by carefully explaining details about documents.

• Built excellent client relationships by securing best deals and life-changing contracts for them.
• Managed client publication schedules, contracts and payments.