Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
TERRENCE BLAAUW

TERRENCE BLAAUW

Wilkoppies,Klerksdorp

Summary

Customer-focused Car Sales Executive experienced in delivering friendly, professional service. Identifies client needs and secures profitable sales through passionate, personalised pitching. Calm and productive under pressure to achieve targets and deadlines.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Used car sales manager

Blaauw Motors
Klerksdorp, North West
01.2024 - Current
  • Engaged customers using up-to-date knowledge on product accessories, prices and key features.
  • Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
  • Converted sales leads through persuasive pitching, achieving personal revenue targets.
  • Compared supplier risks to make balanced, strategic purchasing choices.
  • Provided post-sales services to offer follow-up support and collect customer feedback.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Helped to set up showrooms and displays to wow visitors.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Gained practical experience closing sales in face-to-face environment.
  • Maximised opportunities by prospecting customers with genuine enthusiasm and outstanding customer service.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Identified customer needs and desires to proactively promote suitable vehicles and benefits.
  • Qualified customers based on needs, desires and budget to guide selling and marketing strategies.
  • Retained product and service knowledge for informative, persuasive client advice.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Established clear budgets with sound controls to keep business operating with optimum finances.
  • Personalised customer service and tailored selling strategies to different customer types.
  • Finalised sales administration accurately and promptly to meet company standards.
  • Met sales targets consistently to drive revenue.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Used car salesperson

Mahala Motors
Klerksdorp, North West
02.2023 - 12.2023
  • Closed high-value transactions using excellent sales and negotiation techniques.
  • Photographed cars for online listings to encourage new customer footfall.
  • Priced part-exchange vehicles, negotiating profitable outcomes.
  • Totalled bills using maths skills and maintained accurate till count.
  • Demonstrated product usage and features to customers.
  • Test drove vehicles with customers to sell car benefits and features.
  • Built rapport with new and existing customers to boost client retention.
  • Mentored junior staff to develop motivated, successful sales teams.
  • Accepted card, cash and cheque payments in POS register system.
  • Carried out active selling from initial customer greeting.
  • Tagged products quickly and accurately with price tags and stickers.
  • Prepared invoices for customers with large orders or special sales types.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Bounced back from customer objections using emotional resilience and perseverance.
  • Retained car leasing clients through proactive account management.
  • Supported team by demonstrating respect and willingness to help.
  • Was a Salesman for Six months From February 2023 to July 2023 where after I was made Manager of the Stand of Mahala Motors

Control room operator

CSS Security Klerksdorp
Klerksdorp, North West
01.2018 - 01.2023
  • Enforced security of control room, data and all contents.
  • Kept all logs, reports and records up to date and accurate, promptly completing updates.
  • Alerted Police over Airwave to any incident or potential incident as soon as identified.
  • Maintained strict confidentiality at all times.
  • Answered radio and telephone enquiries in polite and courteous manner.
  • Was Also Appointed Assistant Manager in My fourth year of working for CSS Security.

Sales clerk

Movies4U
Klerksdop, North West
07.2013 - 12.2017
  • Updated product labelling and pricing to reflect discounts and offers.
  • Promoted customer loyalty scheme at checkout.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Education

Grade 12 -

KEURHOF HIGH SCHOOL
Klerksdorp
01.2008 - 11.2012

Skills

  • Target driven
  • Exceptional communication
  • Persuasive negotiator
  • Customer focused
  • Closing deals
  • Wholesale marketing
  • Problem-solving
  • Marketing
  • Customer-focused
  • Social media marketing
  • Multilingual
  • Team building
  • Leadership

Timeline

Used car sales manager

Blaauw Motors
01.2024 - Current

Used car salesperson

Mahala Motors
02.2023 - 12.2023

Control room operator

CSS Security Klerksdorp
01.2018 - 01.2023

Sales clerk

Movies4U
07.2013 - 12.2017

Grade 12 -

KEURHOF HIGH SCHOOL
01.2008 - 11.2012

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TERRENCE BLAAUW