Travelling
SHALIN REDDY
REF/Host At BounceINC And Student At Varsity College
Johannesburg
Summary
Experienced with customer relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
1
1
year of professional experience
3
3
Certifications
2
2
Languages
Work History
REF/HOST
Bounce Inc
11.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Education
Grade 9-12 -
Glen Austin High School
01.2017 - 2 2020
Matric - undefined
Sandton School
03.2020 - 11 2020
Higher certificate in mobile application and web development - undefined
Varsity College
03.2022 - 11 2022
Bachelor Of Computer And Information Sciences - Software Engineering
Varsity College
Waterfall, Midrand 04-2026
Skills
Digital Skills
Team collaboration
Customer service
Team player mentality
Professional appearance
Staff coordination
Effective time management
First aid training
Up-selling techniques
Customer engagement
Guest complaint resolution
Performance improvement
Currentstatus
Studying, Full time Student at Varsity College Waterfall
Certification
Matric Certificate, 12/31/20
Personal Information
- Place of Birth: Pretoria
- Hobbies: Soccer, Gaming, Hiking, Group Charity Work, Swimming, Piano
- Date of Birth: 09/09/02
- Gender: Male
- Nationality: South Africa
- Driving License: Yes
Interests
Sight-seeing
Timeline
REF/HOST
Bounce Inc
11.2023 - Current
Higher certificate in mobile application and web development - undefined
Varsity College
03.2022 - 11 2022
Matric - undefined
Sandton School
03.2020 - 11 2020
Grade 9-12 -
Glen Austin High School
01.2017 - 2 2020
Bachelor Of Computer And Information Sciences - Software Engineering
Varsity College
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