Lona Nofuma
HR Intern
Gugulethu,Province
Summary
In my role as HR Intern at Amathuba Collective, I apply precision, empathy, and inclusively to recruitment and candidate management.I am experienced in candidate engagement, paperwork, Coaching, and training, while actively contributing to process improvement and diversity- focused hiring, I ensure clarity and inclusivity for candidates from diverse backgrounds, including those with disabilities.
Overview
5
5
years of professional experience
3
3
Certifications
2
2
Languages
Work History
HR Intern
Amathuba-Collective
11.2025 - Current
Support recruitment processes by helping with advertising roles, screening applications, coordinating interviews.
Help prepare and organise HR documentation, filing and ensuring HR information is accurate
Debt collector
Tenacity Financial Services
04.2023 - 11.2025
- Contacting Debtors via phones, Emails to request payments
- Negotiating payment plans or settlements
- Investigating and resolving discrepancies related to debtors
- Updating debt records and accounts meeting monthly collections targets
- Staying up to date with industry regulations and employment requirements
- Meeting monthly incentives targets
- Business or sector: Collection Agencies
Debt collector
Truworths
12.2021 - 03.2023
- Utilized effective negotiation techniques to resolve outstanding debts, achieving a high settlement rate.
- Built strong relationships with clients resulting in consistent referrals and positive testimonials.
- Consistently exceeded monthly collection targets demonstrating exceptional skills and dedication in debt recovery
- Contacting debtors via phone, emails to request payments
- Negotiation payment plans or settlements
- Investigating and resolving discrepancies related to debts
- Updating debt records and accounts
- Meeting monthly collections targets
- Staying up to date with industry regulations and compliance requirements
- Business or sector: Collection Agencies
Teacher’s assistant
Gungqwana JSS
11.2020 - 04.2021
- Assisting the teacher in preparing lesson plans and materials
- Supervising students during classes, recess and other activities
- Providing individualized support to students who need extra help
- Supporting the teacher in managing classroom behavior
- Participating In professional development opportunities to improve their skills and knowledge
- Business or sector: Gungqwana primary school
Education
Human Resources management
North link college
Cape Town06.2020
Skills
Communication skills
Verbal communication skills clearly expressing yourself through spoken words, presentations and meetings
Written communication skills writing concise and informative emails, reports and messages
Active listening Paying attention to others, understanding their perspective and clarifying questions
Non verbal communication skills using body language facial expressions and tone of voice to convey meaning
Empathy understanding and showing appreciation for others feelings and perspective
Conflict resolution Addressing and resolving disagreements in a constructive and respectful manner
Adaptability: Adjusting your communication style to suit different audiences, situations, cultures
Collaborations working with others to achieve common goals and build strong team relationships
Organisational / managerial skills
Strategic thinking: make informed decisions that align with the company vision and goals
Problem-solving: Analyze problems, identify solutions, and implement effective strategies
Emotional intelligence: Understand and manage your own emotions and those of your team members
Results-oriented: focus on achieving goals and measuring performance
Coaching and Development support team members growth and development
Digital skills
Computer literacy- basic knowledge of computer hardware, software and operating system
Digital communication-Email, instant messaging and video conferencing
Microsoft office- proficiency in word, Excel, PowerPoint, and Outlook
Adaptability- Willingness to learn new digital tools and technologies
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
Certification
Human Resources Management
Timeline
HR Intern
Amathuba-Collective
11.2025 - Current
Debt collector
Tenacity Financial Services
04.2023 - 11.2025
Debt collector
Truworths
12.2021 - 03.2023
Human Resources Management
12-2020
Teacher’s assistant
Gungqwana JSS
11.2020 - 04.2021
Women of Worth-Desmond Tutu
11-2018
Matric
12-2017
Human Resources management
North link college